Technical Support Center

Self-Service Solutions

Research, create, update, and track your Support Case(s) online.

Knowledge Base

Got questions about our products? Use our Knowledge Base!
This enables you to search our entire product support database in a fast, efficient manner. We constantly update, expand, and refine the Knowledge Base to ensure that you have access to the very latest information.

Product documentation

Search the product documentation

All productsGFI Backup 2009 - Home EditionGFI Backup 2010 - Business Edition [BETA]GFI EndPointSecurity 3GFI EndPointSecurity 4GFI EventsManager 7GFI EventsManager 8GFI FAXmaker for Exchange/SMTP 12GFI FAXmaker for Exchange/SMTP 14GFI LANguard 9.0GFI LANguard Network Security Scanner 8GFI MailArchiver for Exchange 5GFI MailArchiver for Exchange 6GFI MailEssentials for Exchange/SMTP 12GFI MailEssentials for Exchange/SMTP 14GFI MailSecurity for Exchange/SMTP 10GFI MailSecurity for Exchange/SMTP 9GFI MAX MailEdgeGFI MAX MailProtectionGFI MAX RemoteManagementGFI Network Server Monitor 6GFI Network Server Monitor 7GFI WebMonitor 2009 (Standalone Proxy Version) GFI WebMonitor 2009 for ISAGFI WebMonitor for ISA Server 4Sales & Ordering

Product manuals

Got a question regarding system requirements, installation instructions or other how-to queries?
Check out our product manuals page and easily access a product manual in HTML format.

Review our product support pages

Prior to sending us email, please take a moment to review our knowledge base and individual product support pages. You will find answers to most of your questions there. This should also help you word your support request. Please send all the relevant details; the more information we have, the quicker we can resolve the issue.

GFI Backup 2009 - Home Edition GFI Backup 2010 - Business Edition [BETA] GFI EndPointSecurity 3 GFI EndPointSecurity 4 GFI EventsManager 7 GFI EventsManager 8 GFI FAXmaker for Exchange/SMTP 12 GFI FAXmaker for Exchange/SMTP 14 GFI LANguard 9.0 GFI LANguard Network Security Scanner 8 GFI MailArchiver for Exchange 5 GFI MailArchiver for Exchange 6 GFI MailEssentials for Exchange/SMTP 12

GFI MailEssentials for Exchange/SMTP 14 GFI MailSecurity for Exchange/SMTP 10 GFI MailSecurity for Exchange/SMTP 9 GFI MAX MailEdge GFI MAX MailProtection GFI MAX RemoteManagement GFI Network Server Monitor 6 GFI Network Server Monitor 7 GFI WebMonitor 2009 (Standalone Proxy Version) GFI WebMonitor 2009 for ISA GFI WebMonitor for ISA Server 4 Sales & Ordering

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Top 10 articles

Which fax devices does GFI FAXmaker support?

How does inbound fax routing work?

Service credentials provided during installation are not accepted by the GFI Installer

How can I upgrade to the latest version of my product? Am I entitled to a free upgrade?

Which Brooktrout cards does GFI FAXmaker support?

How can I send faxes from Outlook?

Is it possible to uninstall .NET Framework?

Emails are not being moved to the users’ junk mail folder.

How can I register ASP.NET with my IIS Web Server?

What are the advantages of using ISDN with GFI FAXmaker?

Recently added articles

Migrating GFI MailEssentials to a different server

How to deploy Microsoft Office 2007 using GFI LANguard

GFI MailSecurity reports 'license is expired' when running side by side with Microsoft Forefront Protection for Exchange 2010

GFI LANguard performance considerations

GFI LANguard deployment considerations

GFI Network Server Monitor Frequently Asked Questions (FAQ)

GFI Backup 2010 – Business Edition BETA 1 (build 20100125) now available

GFI LANguard is not scanning all target machines configured for a scan. What may be causing this?

How big will my SQL database grow when using GFI LANguard to scan my network?

How do GFI LANguard and Microsoft’s WSUS server cooperate?