Contact our tech support
Find the contact information of the tech support office nearest to you! More
Submit a support request
Complete our email support request form. More
Dissatisfied?
Escalate your support or sales issue to the relevant supervisor. More
Subscribe to GFI news!
Receive updates on new product builds and support articles via email or RSS! More
Technical Support Center
Self-Service Solutions
Research, create, update, and track your Support Case(s) online.
Knowledge Base
Got questions about our products? Use our Knowledge Base!
This enables you to search our entire product support database in a fast, efficient manner. We constantly update, expand, and refine the Knowledge Base to ensure that you have access to the very latest information.
Product documentation
Product manuals
Got a question regarding system requirements, installation instructions or other how-to queries?
Check out our product manuals page and easily access a product manual in HTML format.
Review our product support pages
Prior to sending us email, please take a moment to review our knowledge base and individual product support pages. You will find answers to most of your questions there. This should also help you word your support request. Please send all the relevant details; the more information we have, the quicker we can resolve the issue.
Click here to show all versions.
Top 10 articles
Which fax devices does GFI FAXmaker support?
How does inbound fax routing work?
Service credentials provided during installation are not accepted by the GFI Installer
How can I upgrade to the latest version of my product? Am I entitled to a free upgrade?
Which Brooktrout cards does GFI FAXmaker support?
How can I send faxes from Outlook?
What are the advantages of using ISDN with GFI FAXmaker?
Emails are not being moved to the users’ junk mail folder.
How can I register ASP.NET with my IIS Web Server?
Is it possible to uninstall .NET Framework?
Recently added articles
GFI EndPointSecurity 4.2 SR1 (build 20091109) now available
How to configure Bintec R4100 setup with GFI FAXmaker
GFI MailArchiver 6.2 BETA (build 20091112) now available
Which GSM devices do you recommend to send SMS alerts with GFI Network Server Monitor?
GFI MailEssentials (build 20091106) patch summary
GFI MailEssentials (build 20091027) patch summary
Some emails appear to bypass the GFI MailEssentials Sender Policy Framework check
HTTP error when accessing the GFI MailArchiver User Interface: '400 Bad Request'
GFI FAXmaker 14.3 Service Release 3 ( build 20091104 ) now available