Table of Contents 1 About GFI Backup 1.1 Introduction 1.2 Using this manual 1.3 Terms used in this manual 1.4 How does GFI Backup work? 1.4.1 GFI Backup Administration Console 1.4.2 GFI Backup Agents 1.4.3 Firewall ports to enable for GFI Backup 1.4.4 GFI Backup Services 1.5 GFI Backup licensing 1.5.1 License types 1.5.2 Further information 1.6 Minimum requirements and installation 2 Managing Backup Agents 2.1 Introduction 2.2 Deploying GFI Backup Agents in Active Directory environments 2.2.1 Installing GFI Backup Agents using GPO in Microsoft Windows Server 2003 2.2.2 Installing GFI Backup Agents using GPO in Microsoft Windows Server 2008 2.3 Deploying GFI Backup Agents manually 2.3.1 Deploying agent manually by logging in on client pc 2.3.2 Printing or sending agent deployment instructions via email 2.4 Switching between Data Access Methods 2.5 Managing GFI Backup Agents 2.5.1 Authorizing agents 2.5.2 Unauthorizing agents 2.5.3 Deleting agents 2.5.4 Configuring agent properties 2.5.5 Updating agents view 2.5.6 Viewing agents tasks 3 Configuring File/Folder Backups 3.1 Introduction 3.2 Creating a new backup task Files/Folders Drives Local/External HDD or LAN/FTP location CD/DVD or Tape Compression Settings Encryption Settings Backup Type Notification Settings Actions 3.2.1 Configuring file filters 3.3 Starting previously created backup tasks 3.4 Stopping backup tasks in progress 3.5 Modifying existing backup tasks 3.6 Deleting backup tasks 4 Restoring File/Folder Backups 4.1 Introduction 4.2 Restoring complete backups 4.3 Restoring individual/multiple items from backup 5 Status Monitoring 5.1 Introduction 5.2 GFI Backup performance dashboard 5.3 Backup and restore activity monitoring 5.3.1 Monitoring backups and restores 5.3.2 Backup and restore operations 5.4 Daily Backup Status report 5.4.1 Enabling Daily Backup Status report 5.4.2 Daily Backup Status report contents Activity Overview summary Task Completion Status summary Tasks Completed with Errors list Tasks Completed with Warnings list 6 Tape Backup and Restore 6.1 Introduction 6.1.1 Supported tape drives 6.2 Creating a new backup to tape task 6.2.1 Stage 1: Back up network data 6.2.2 Stage 2: Back up data to tape Backup Task pre-requisites Configure a new tape backup task 6.3 Restoring data from tape 6.3.1 Restore data from tape 7 Microsoft SQL Server backups 7.1 Introduction 7.2 Creating a new Microsoft SQL Server backup task Backup Task pre-requisites Configure a new Microsoft SQL Server backup task 7.3 Restoring a Microsoft SQL Server backup 8 Reporting 8.1 Introduction 8.2 Filtering reports 8.3 Viewing and printing reports 9 Synchronizing data 9.1 Introduction 9.2 Assigning rights to users 9.2.1 Creating new backup profile 9.2.2 Assigning permissions to users 9.3 Configuring sync tasks 10 Licensing tab 10.1 Introduction 10.2 Reviewing Licensing 10.2.1 License Summary License Details 10.3 Updating Licensing 11 Customizing GFI Backup 11.1 Introduction 11.2 Customization options 11.2.1 General Tab 11.2.2 Backups tab Tasks Credentials 11.2.3 Notifications tab 11.2.4 Updates tab 11.2.5 User Permissions tab Add user permissions Edit existing user permissions Remove existing user permissions 11.2.6 Central Location tab 12 Uninstalling GFI Backup 12.1 Introduction 12.2 Uninstalling GFI Backup Agents manually 12.3 Uninstalling GFI Backup Agents via Active Directory GPO 12.3.1 Uninstalling GFI Backup Agents using GPO in Microsoft Windows Server 2003 12.3.2 Uninstalling GFI Backup Agents using GPO in Microsoft Windows Server 2008 12.4 Uninstalling GFI Backup Administration Console manually 13 Troubleshooting and support 13.1 Introduction 13.2 Common Issues 13.3 Knowledge Base 13.4 Web Forum 13.5 Request technical support 13.6 Build notifications 13.7 Documentation 14 Glossary 15 Appendix 1 - Supported backup types 15.1 Replace Backups (No versioning) 15.1.1 Incremental Backups 15.1.2 Differential Backups 15.1.3 Full-backups 15.2 Stack Backups (with Versioning) 15.3 Microsoft SQL Server backups 16 Appendix 2 - Backup strategy guidelines 16.1 Setting up your backup strategy 16.2 Backup media - advantages and disadvantages 16.2.1 CD\DVD\Blu-ray Advantages Disadvantages 16.2.2 Tapes Advantages Disadvantages 16.2.3 External & portable hard drives Advantages Disadvantages 17 Appendix 3 - Tape drives 17.1 Types of tape drives supported 17.2 Tape drive troubleshooting tips Drive parameters Media parameters 17.3 Supported tape drive list 18 Appendix 4 - Proxy settings 18.1 Introduction 18.2 Configuring the proxy settings 19 Appendix 5 - Using GFI Backup from the command line 20 Appendix 6 - GFI Backup updates