Configuring alerting options

Use the alerting options section to configure:

•	The mail server settings and email message that will be used to send email alerts

•	The SMS gateway and SMS message that will be used to send alerts by SMS

•	The network message to use when sending network alerts

•	Users to whom alerts can be sent

•	Groups to whom alerts can be sent.

To configure the general alerting parameters for the first time, click on the Configure Alerting options link provided in the Quick Start Dialog.

This will bring up the ‘Alerting Options’ dialog. Use the Email, Network and SMS tabs provided in this dialog to configure the default alerting settings. More information on how to configure these settings is provided below.

To access the alerting options from the management console:

1. Click on the Configuration tab.

2. Click Options.

3. From the left pane, select Alerting Options.

4. From the right pane, select the option you need to configure.

Email alerts

To configure email alerting options:

Screenshot 91 - Email alerting options

1. In the ‘Alerting Options’ dialog, from the Email tab which opens by default, click on the Add button to configure mail server settings.

2. Specify the name/IP of your mail server. If required specify also the mail server authentication details.

3. Specify the email address and display name that will be used when sending email alerts.

4. Click on OK to finalize settings.

5. To customize the email message text, click on the Format Email Message… button.

6. If required, click on the Network or SMS tabs to configure the respective parameters.

7. Click OK to finalize your settings.

Network message alerts

No configuration settings are required for network alerts from this dialog. However, you can customize the network message by clicking on the Format network message… button.

SMS alerts

SMS alerts can be sent using various methods. Supported methods include GFI FAXmaker SMS gateway and Clickatell Email to SMS service gateway. To configure SMS alerting options:

1. In the ‘Alerting Options’ dialog, click on the SMS tab.

Screenshot 92 - Sms alerting options

2. From the provided drop-down, select the SMS system through which SMS notification will be sent.

3. Select the property to be configured from the list provided and click Edit…

4. Repeat until all required properties have been configured.

5. To customize the SMS alert message, click on the Format SMS message… button.

6. Click on OK to finalize your settings.