Installing the fax devices

Which fax devices to use with GFI FAXmaker?

Although GFI FAXmaker can use many fax devices, including modems, we strongly recommend investing in a professional fax server device such as a Brooktrout TR 114, TR 1034 or Trufax fax board, an EICON DIVA PRO/SERVER ISDN fax card or an AVM B1 ISDN fax card.

These devices are far superior to a modem or multi-port modem in terms of reliability and transmission speed. Modems can be unreliable, requiring regular resets, and are frequently not compatible with all fax machines, resulting in failed faxes. The chipset used is an important factor; however, since modem manufacturers constantly change the chipset it is difficult to recommend a particular model or brand. This is a hardware issue and has nothing to do with the fax server software!

In terms of cost, a Brooktrout Trufax, EICON or AVM card is relatively inexpensive: A 2-port card can be had for about $300-$500. The per port cost is $150-$250 and is therefore only marginally more expensive than using 2 modems. Depending on what card you choose, you also get more fax features - for example, inbound routing or faster 33.6 faxing. The slight increase in cost is easily justified in terms of reliability and reduced administration!

For the most up to date list of supported fax devices, go to:

http://kbase.gfi.com/showarticle.asp?id=KBID001220