Configuring Fax server options

Document Conversion configuration

GFI FAXmaker can automatically convert Microsoft Office, rtf, txt, gif, jpg, HTML and PDF attachments at server level. GFI FAXmaker includes a built in conversion engine for PDF, HTML, PNG, GIF, JPG, RTF, TXT documents. To convert Microsoft Office attachments you need to have Microsoft 97 or higher installed on the FAX Server computer! When installing Microsoft Office on the Exchange server, do NOT install Microsoft Outlook.

Screenshot 77 - Document conversion options

To configure document conversion, right-click on the Advanced > Document conversion node and select properties. You can configure the following options:

Ignore extensions: Enter the extensions that you want to ignore e.g., p7s, vcf, etc. GFI FAXmaker will not ignore the standard GFI FAXmaker extensions: fax, txt, rtf and fmk.

'Print to' shortcut set-up: You can also configure a custom document format. To do this you must install the application that can print the document and also set up a 'print to' shortcut for that format. Test that you can print the document via windows explorer. Then enter the extension of the format (e.g. 'doc' for Word) and the Application Command that is able to print the format. In most cases this is 'Print'. Then click Add.

Troubleshooting Microsoft Office document conversion

Ensure that Microsoft Office was installed using the same account that is being used for the GFI FAXmaker fax server services. If this is not the case, re-install Microsoft Office using the account used for GFI FAXmaker.
Make sure you have made a full installation of Microsoft Office.
Make sure that the account used for installing GFI FAXmaker and Microsoft Office has administrator rights.
After installing Microsoft Office, run Word and/or Excel to get rid of any messages displayed the first time the programs are run.
Make sure that the GFI FAXmaker printer driver is set as the default printer for the machine.
Re-start the fax server machine to ensure that changes will take effect.