Troubleshooting

Introduction

The troubleshooting chapter explains how you should go about resolving issues you have. The main sources of information available to users are:

The manual - most issues can be solved by reading the manual.
The GFI knowledgebase - accessible from the GFI website.
The GFI support site.
Contacting the GFI support department by email at support@gfi.com
Contacting the GFI support department using our live support service at http://support.gfi.com/livesupport.asp
Contacting our support department by telephone.