Troubleshooting

Introduction

The troubleshooting chapter explains how you should go about resolving issues you have. The main sources of information available to users are:

The manual - most issues can be solved by reading the manual.
The GFI Knowledge Base - accessible from the GFI website.
The GFI technical support site.
Contacting the GFI technical support team by email at support@gfi.com.
Contacting the GFI technical support team using our live support service at http://support.gfi.com/livesupport.asp.
Contacting our technical support team by telephone.