Troubleshooting Introduction The troubleshooting chapter explains how you should go about resolving issues you have. The main sources of information available to users are: • The manual - most issues can be solved by reading the manual. • The GFI Knowledge Base - accessible from the GFI website. • The GFI technical support site. • Contacting the GFI technical support team by email at support@gfi.com. • Contacting the GFI technical support team using our live support service at http://support.gfi.com/livesupport.asp. • Contacting our technical support team by telephone.
