Routing to a public folder in Exchange

To make the incoming faxes arrive in a public folder follow the following steps, depending whether you have Exchange 2000/2003 or Exchange 5.5:

For Exchange 2000/2003

1. Create the public folder in Exchange System manager.

Screenshot 54 - Setting of Public Folder Permissions

2. Set the necessary permissions to the public folder created, by right-clicking on the Public Folder ► Properties ► Permissions ► Client Permissions.

NOTE: It is important that the Anonymous and Default permissions be set to at least Contributor. This allows GFI FAXmaker to deliver faxes to the Public Folder. You should also set required permissions to each User / Group that will require access to this folder.

Screenshot 55 - Email address assigned to the public folder.

3. Right-click on the public folder, and select All tasks ► Mail Enable. An email address will now be assigned to the public folder. Right-click on the Public folder ► Properties. The new email address will be listed in the tab ‘email addresses’. You can change the address if required.

Screenshot 56 - Getting Public Folder visible in Address Lists.

4. From the Exchange Advanced tab un-check the ‘Hidden from Exchange address lists’ check box and click OK.

5. Create an Exchange mail enabled user using Active Directory Users and Computers.

Screenshot 57 - Set AD user to have mails delivered to the Public Folder.

6. Once the user is created, right-click on the User name and select Properties ► Exchange General tab, click on ‘Delivery Option’s and in the Forwarding address frame, select the public folder using the Modify button.

7. In GFI FAXmaker configuration ► Licensed Users/Groups, add the newly created user as a GFI FAXmaker user.

8. In GFI FAXmaker configuration ► Routing ► Properties node set the required routing so that faxes will be received by the newly created user.

For Exchange 5.5

1. Create the Public Folder to which Faxes should be forwarded from Microsoft Outlook.

Screenshot 58 - Open up the public folder properties

2. From the Exchange Administrator open the properties of the public folder you just created.

Screenshot 59 - Folder properties

3. Select the Advanced tab and make sure that ‘Hide from address book’ check box is cleared.

4. Now create a new mailbox from Exchange Administrator File ► New Mailbox…

5. In the Mailbox properties select ‘Delivery Options’ tab.

Screenshot 60 - User delivery options

6. Specify an Alternate Recipient by setting the Radio button as shown below and click on the Modify… button.

Screenshot 61 - Mailbox Fax user

7. In the dialog that opens select the Public Folder item created in Step 1 from the Global Address list and click OK.

8. Save changes for the newly created mailbox.

9. Now configure the newly created email address as a GFI FAXmaker user. Right-click on the licensed user node and select New Licensed user/group. Key in the email address or mailbox name and select OK to add the public folder/email address to the list of GFI FAXmaker users. You can now select this user for any of the routing methods available. The faxes will be routed to the public folder.