Table of Contents 1 Introduction 1.1 About 1.2 Conventions used in this manual 1.3 System requirements 1.4 Installing GFI FaxMaker instructions 1.5 How GFI FaxMaker works - Sending faxes 1.6 How GFI FaxMaker works - Receiving faxes 2 Using GFI FaxMaker 2.1 How users send faxes 2.2 How users view received faxes 2.3 Monitoring GFI FaxMaker operation 2.3.1 Installing GFI FaxMaker Monitor remotely 3 General configuration settings 3.1 Fax Lines 3.1.1 Adding Fax lines to GFI FaxMaker 3.1.2 Editing Fax lines 3.1.3 Deleting Fax lines 3.1.4 Fax modem properties 3.2 Licensed users 3.2.1 Types of users 3.2.2 Importing list of users from CSV 3.2.3 Importing list of users from Windows 3.3 Fax administrators 3.4 Email2Fax gateway 3.4.1 Mail server settings 3.4.2 POP3 Downloader 3.5 Dialling Options 3.6 Fax archiving 3.6.1 Send fax copies to an email address 3.6.2 Archive faxes to database 3.7 Log files 3.8 HP Digital Sender integration 3.9 Storing faxes 3.10 GFI FaxMaker Licensing information 3.11 Version information 4 Configuration - Sending faxes 4.1 Sending options 4.2 Document Conversion 4.3 Transmission reports 4.3.1 Configuring fax transmission reports 4.3.2 Configuring SMS transmission reports 4.3.3 Customizing transmission reports 4.4 Header/Footer options 4.4.1 Outgoing faxes 4.4.2 Incoming faxes 4.5 Call blocking 4.6 Public contacts 4.7 Coverpages 4.7.1 Coverpages Step 1: Create coverpage Step 2: Add coverpage to GFI FaxMaker 4.7.2 Front covernotes Step 1: Create Front covernote Step 2: Add covernote to GFI FaxMaker 4.7.3 Supported merge-fields 4.8 NetPrintQueue2FAX 4.8.1 Configuring NetPrintQueue2FAX options 4.8.2 Installing NetPrintQueue2FAX printer driver on clients’ machines 4.8.3 Using Text API commands 4.9 TextAPI & XMLAPI 4.9.1 TextAPI 4.9.2 XMLAPI 4.10 Billing 5 Configuration - Receiving faxes 5.1 Receiving Options 5.2 Fax routing 5.2.1 DID/DTMF Routing (ISDN/Analog/Digital) 5.2.2 MSN routing 5.2.3 OCR routing 5.2.4 Line routing 5.2.5 CSID routing 5.2.6 Routing rules options 5.2.7 General routing options Step 1: Create network share Step 2: Configure GFI FaxMaker 5.2.8 Routing to a public folder in Exchange 5.3 Printers 5.3.1 Auto-print options 5.4 Junk Fax filter 5.5 OCR 6 SMS 6.1 How to send an SMS Method 1: Using Microsoft Outlook Method 2: Using the GFI FaxMaker Client application 6.2 Receiving SMS 6.3 Requirements 6.3.1 GSM modem 6.3.2 Web based SMS 6.4 Configure SMS settings 6.4.1 SMS gateway settings GFI SMS server Inbuilt SMS server 6.4.2 SMS options 6.4.3 SMS Users 6.4.4 Routing received SMS 6.4.5 Archiving SMS 6.4.6 SMS log files 7 Installing GFI FaxMaker Client 7.1 System requirements 7.2 Installation procedure 7.3 Unattended installation 7.4 Using GFI FaxMaker Client 8 Uninstalling GFI FaxMaker 9 Glossary 10 Troubleshooting 10.1 Introduction 10.2 Troubleshooting options 10.2.1 Performance options 10.2.2 Debug mode 10.3 Common issues 10.3.1 Email2FaxGateway test fails 10.3.2 Issues encountered when sending faxes 10.3.3 Issues encountered when receiving faxes 10.3.4 SMS 10.4 Knowledge Base 10.5 Web Forum 10.6 Request technical support 10.7 Build notifications 10.8 Documentation 11 Appendix 1: Microsoft Exchange 2000/2003 Connector 11.1 Creating the connector automatically 11.2 Creating the connector manually 11.3 Removing the connector automatically 11.4 Removing the connector manually 12 Appendix 2: Microsoft Exchange 2007/2010 Connector 12.1 Creating the connectors automatically 12.2 Creating the connectors manually 12.3 Removing the connectors automatically 12.4 Removing the connectors manually
