General routing options Independent of what routing method you use, you must set-up general routing options. Routing properties – specifying default fax routers Specifying default routers In the FAXmaker configuration program, right-click on the Routing node and select 'Properties'. This will bring up the routing properties dialog. In this dialog you can specify users/mailboxes that should receive un-routed faxes and users/mailboxes that should receive all faxes. To configure users that should receive all faxes, go to the 'Receive all faxes' tab. Click Add and specify the user/mailbox that should receive all faxes. To configure users that must route inbound faxes, click on the 'default routers' tab. Click Add and specify the user/mailbox that should receive inbound faxes that have not been routed automatically. Note that the difference between a user that is a default router and a user that is configured to receive all faxes is that the default router will ONLY receive faxes that have not been routed. For example, if you use DID routing, but receive a fax on a DID number that is not set-up in FAXmaker, then the default router will receive the fax. For example this would be the case on a general fax line. Users specified in the 'Receive all faxes' tab will receive ALL faxes, whether they have been routed or not. TIP: Use the Receive all faxes feature to create an exchange store/public mailbox of all inbound faxes.