4.6 Remote remediation Through remote remediation, you can control remote computers using Terminal Services and Remote Desktop Protocol. Remote remediation enables you to install missing patches, service packs and custom software through a remote connection. To create a new remote connection: 1. Select Network Audit ► Remediate ► Remote Desktop Connections ► New Connection. Screenshot 52 – Creating a remote connection 2. Specify the credentials required to connect to the remote machine. 3. Click Connect to open a remote connection with the target machine.