Table of Contents
About GFI MailArchiver
Introduction to GFI MailArchiver
Key features of GFI MailArchiver
Support for Exchange Server and IMAP compliant servers
Archive emails from multiple mail servers concurrently
Installation on a separate machine from the mail server
No changes to Exchange email system
Increase Exchange performance
Reduce administration costs
Reduce email storage requirements
End the PST hell
Import old emails
Easy enforcement of company email policies
Optionally exclude email archiving from particular users
Email retention policies
Email categorization policies
Email labeling
Search Folders
Restore email through OneClick Restore
How does GFI MailArchiver work?
Installing GFI MailArchiver
Introduction
On which machine should I install GFI MailArchiver?
System requirements
Hardware requirements
Preparing the servers for use with GFI MailArchiver
Preparing Microsoft Exchange Server for use with GFI MailArchiver
Enabling Envelope Journaling (recommended)
Method 1: Using the exejcfg.exe tool
Method 2: Using the ADSI editor
Preparing Microsoft SQL Server for use with GFI MailArchiver
Creating the database
Installing GFI MailArchiver
Entering your license key after installation
Updating a GFI MailArchiver 4 installation with a more recent build
GFI MailArchiver 4 database schema updates
Upgrading a GFI MailArchiver 3 installation to GFI MailArchiver 4
Completing the GFI MailArchiver 3 to 4 upgrade process
Configuring GFI MailArchiver
Introduction to the Configuration
Configuring General settings
Configuring which emails to archive
Configuring whose emails to archive
Excluding a list of users from archiving
Archiving the emails only of certain users
Archiving the emails of all users
Removing users from the list
Configuring the archive stores
What is an archive store?
Configuring an archive store based on Microsoft SQL Server
Configuring an archive store based on Microsoft SQL Server and file system
Configuring an archive store based on GFI MailArchiver (Firebird) database and file system
Selecting in which archive store you want to archive emails
Configure which archive stores can be browsed and searched
Configuring archive stores management
Changing the priority of the archive stores in the queue
Re-configuring the schedule settings
Attaching a GFI MailArchiver 3 database
Viewing archive store statistics
Re-configuring an archive store
Removing an archive store
Configuring access control
Configuring the full access group
Configuring group managers
Configuring user access control
Removing Managers or Users from the lists
Configuring the mail servers to archive
Adding a local Microsoft Exchange mail server
Adding a remote Microsoft Exchange mail server
Adding a non-Microsoft Exchange mail server
Re-configuring a mail server
Removing a mail server
Enable / Disable email collection from a mail server
Managing the search indexes
Rebuilding a search index
Configuring retention policies
How are retention policies applied to emails?
Creating a retention policy
Re-configuring a retention policy
Removing a retention policy
Modifying the priority of retention policies
Creating a retention policy to match all emails
Enable / disable a retention policy
Configuring categorization policies
How are categorization policies applied to emails?
Creating a categorization policy
Re-configuring a retention policy
Removing a categorization policy
Enable / disable a categorization policy
Using GFI MailArchiver
Introduction
Browsing the email archive stores
Expanding a conversation thread
Viewing an email
Viewing email internet headers
Viewing the whole conversation
Labeling the email
Restoring emails through the OneClick Restore feature
Saving an email to disk
Printing an email
Downloading attachments
Refreshing the conversation list
Browsing through the conversation pages
Login as a different user
Browsing emails with an account that has access to other accounts
Selecting a user account to browse
Viewing the complete list of accounts you can access
Searching the email archive stores
Searching with the advanced search
Search for emails labeled with a specific label
Search by specifying the email size
Search by specifying the Message ID field
Search by specifying the Recipient or Sender
Search by specifying the Sent or Received date
Search by specifying the Subject
Search throughout the whole email
Searching using multiple search terms
Removing search conditions
Viewing emails returned by a search
Sorting the search results
Creating and using search folders
What is a search folder?
Creating a search folder
Viewing the search folder contents
Modifying the search folder query
Deleting a search folder
Selecting the localization language
Logging off from GFI MailArchiver
Accessing GFI MailArchiver from Microsoft Outlook
Resizing and hiding the navigation panel
Importing Emails
Introduction
Configuring the GFI MailArchiver Import Service
Changing the date range associated with an archive store
Removing an archive store from the configuration
Sharing the pickup folder
Using the GFI MailArchiver 2 Email Export wizard
Using the GFI PST-Exchange Email Export wizard
Microsoft Exchange Source
Microsoft Exchange Public Folders
Selecting the folders to extract email from
Set a cut off time
Select the owner of the emails
Select a destination for the extracted emails
Email extraction process
Skipped Emails
Failed Emails
Using the GFI MailEssentials Email Archive Export wizard
Exporting Emails
Introduction
Using the GFI MailArchiver Bulk Export Tool
Searching for emails
Viewing an email from the search results
Exporting emails
Restore to a specific email address
Download to a folder on disk
Connecting to multiple GFI MailArchiver installations
Disconnecting from a GFI MailArchiver installation
Troubleshooting
Introduction
Knowledge Base
Request support via e-mail
Request technical support via web chat
Request technical support via phone
Web Forum
Build notifications
