Table of Contents About GFI MailArchiver Introduction to GFI MailArchiver Key features of GFI MailArchiver Archive emails from multiple mail servers concurrently Installation on a separate machine from the mail server Role-based deployment No changes to Exchange email system Increase Exchange performance Allows on-line database backups to be taken Audit all user activity Reduce administration costs Reduce email storage requirements Centrally manage email exports End the PST hell Import old emails Easy enforcement of company email policies Optionally exclude email archiving from particular users Email retention policies Email categorization policies Email labeling Search Folders Restore email through OneClick Restore How does GFI MailArchiver work? GFI MailArchiver licensing scheme Installing GFI MailArchiver Introduction On which machine should I install GFI MailArchiver? System requirements Hardware requirements Preparing the servers for use with GFI MailArchiver Preparing Microsoft Exchange Server for use with GFI MailArchiver Microsoft Exchange Server 2003 Journaling Enabling Envelope Journaling in Exchange Server 2003 (recommended) Method 1: Using the exejcfg.exe tool Method 2: Using the ADSI editor Microsoft Exchange Server 2007 Journaling Store-level journaling Journaling rules Preparing Microsoft SQL Server for use with GFI MailArchiver Creating the database Installing GFI MailArchiver Entering your license key after installation Updating a GFI MailArchiver installation with a more recent build Upgrading a GFI MailArchiver 3 installation to GFI MailArchiver 5 Completing the GFI MailArchiver 3 to 5 upgrade process Upgrading a GFI MailArchiver 4 installation to GFI MailArchiver 5 GFI MailArchiver database schema updates Role-based deployment Configuring GFI MailArchiver Introduction to the Configuration Configuring General settings Configuring which emails to archive Configuring whose emails to archive Excluding a list of users from archiving Archiving the emails only of certain users Archiving the emails of all users Removing users from the list Configuring the archive stores What is an archive store? Configuring an archive store based on Microsoft SQL Server Configuring an archive store based on Microsoft SQL Server and file system Configuring an archive store based on GFI MailArchiver (Firebird) database and file system Selecting in which archive store you want to archive emails Configure which archive stores can be browsed and searched Configuring archive stores management Changing the priority of the archive stores in the queue Re-configuring the schedule settings Attaching a GFI MailArchiver 3 database Viewing archive store statistics Re-configuring an archive store Removing an archive store Configuring access control Configuring the full access group Configuring group managers Configuring user access control Removing Managers or Users from the lists Configuring the mail servers to archive Adding a local Microsoft Exchange mail server Adding a remote Microsoft Exchange mail server Re-configuring a mail server Removing a mail server Enable / Disable email collection from a mail server Managing the search indexes Rebuilding a search index Configuring retention policies How are retention policies applied to emails? Creating a retention policy Re-configuring a retention policy Removing a retention policy Modifying the priority of retention policies Creating a retention policy to match all emails Enable / disable a retention policy Configuring categorization policies How are categorization policies applied to emails? Creating a categorization policy Re-configuring a categorization policy Removing a categorization policy Enable / disable a categorization policy Using GFI MailArchiver Introduction Browsing the email archive stores Expanding a conversation thread Viewing an email Viewing email internet headers Viewing the whole conversation Labeling the email Restoring emails through the OneClick Restore feature Saving an email to disk Printing an email Downloading attachments Refreshing the conversation list Browsing through the conversation pages Login as a different user Browsing emails with an account that has access to other accounts Selecting a user account to browse Viewing the complete list of accounts you can access Searching the email archive stores Searching with the advanced search Search for emails labeled with a specific label Search by specifying the email size Search by specifying the Message ID field Search by specifying the Recipient or Sender Search by specifying the Sent or Received date Search by specifying the Subject Search throughout the whole email Searching using multiple search terms Removing search conditions Viewing emails returned by a search Sorting the search results Creating and using search folders What is a search folder? Creating a search folder Viewing the search folder contents Modifying the search folder query Deleting a search folder Selecting the localization language Logging off from GFI MailArchiver Accessing GFI MailArchiver from Microsoft Outlook Resizing and hiding the navigation panel Auditing Introduction Database activity auditing Configuring database activity auditing Uploading trace files to the auditing database User interaction auditing Configuring user interaction auditing Reports Configuration management auditing report Access control auditing report Data integrity auditing report Bulk import auditing report Retention policy auditing report Data leakage prevention auditing report User audit trail auditing report Importing Emails Introduction Configuring the GFI MailArchiver Import Service Changing the date range associated with an archive store Removing an archive store from the configuration Sharing the pickup folder Using the GFI MailArchiver 2 Email Export wizard Using the GFI PST-Exchange Email Export wizard Microsoft Exchange Source Microsoft Exchange Public Folders Selecting the folders to extract email from Set a cut off time Select the owner of the emails Select a destination for the extracted emails Email extraction process Skipped Emails Failed Emails Using the GFI MailEssentials Email Archive Export wizard GFI PST Exporter Introduction Installing GFI PST Exporter Launching GFI PST Exporter Configuring GFI PST Exporter Configuring the archive store Configuring General Settings Configuring Notification Settings Configuring Computer Groups Editing Computer Group configuration Adding end-user machines to groups Configuring settings for end-user machines Deploying the GFI PST Exporter agent to computers Processing PST files on end-user machines Reports and logs End-user machine PST process details Exporting Emails Introduction Using the GFI MailArchiver Bulk Export Tool Searching for emails Viewing an email from the search results Exporting emails Restore to a specific email address Download to a folder on disk Connecting to multiple GFI MailArchiver installations Disconnecting from a GFI MailArchiver installation Role-based Deployment Introduction How role-based deployment works System requirements Getting Started Executing the Deployment Manager Wizard on each instance Launching the Deployment Manager Wizard Using the Deployment Manager Wizard Assigning the Central Configuration Service Role Assigning the Data Collection Role Assigning the Storage role Assigning the Search and Indexing Role Assigning the User Interface and Administration Role Assigning the Data Import Service Role Assigning multiple roles to a server Identifying the Central Configuration Service Role server Identifying the Data Collection Role server Identifying the Storage Role server Identifying the Search and Indexing Role server Recommended deployment scenario Alternative scenario Troubleshooting Introduction Knowledge Base Request support via e-mail Request technical support via phone Web Forum Build notifications Appendix: Enabling IMAP on Microsoft Exchange Server 2007 Introduction Enabling IMAP