Upgrading a GFI MailArchiver 3 installation to GFI MailArchiver 5

NOTE: Before upgrading to GFI MailArchiver 5, make sure that you are running the latest build of GFI MailArchiver 3. If not, first install the latest build of GFI MailArchiver 3, then upgrade to GFI MailArchiver 5.

If you currently have a machine with GFI MailArchiver 3 installed, and you want to upgrade that installation to GFI MailArchiver 5, follow these steps:

NOTE 1: Microsoft Access databases are no longer supported and will not be upgraded.

NOTE 2: You can browse and search upgraded GFI MailArchiver 3 databases from GFI MailArchiver 5, but you will not be able to archive further data into them.

NOTE 3: Databases configured in the database management feature of GFI MailArchiver 3 are not upgraded and will not be listed in the GFI MailArchiver 5 Archive Stores Management page.

1. Run the GFI MailArchiver setup program by double-clicking on the MailArchiver5.exe file. The installation wizard will perform some unpacking operations and then display the Welcome page. Click Next to continue.

2. Follow the installation wizard on-screen instructions.

3. The installation wizard will inform you that it will upgrade your current GFI MailArchiver installation and that you need to perform some post-installation steps to complete the upgrade process. The post-installation upgrade steps are outlined below and in the following Knowledge Base article:

http://kbase.gfi.com/showarticle.asp?id=KBID002870

To continue with the upgrade process, click Next.

Screenshot 16 - Upgrading the GFI MailArchiver 2 installation to GFI MailArchiver 3

4. The installation wizard displays the finish page when the installation completes. Click Finish to close the installation wizard.

Completing the GFI MailArchiver 3 to 5 upgrade process

Once the installation completes you need to follow these steps to upgrade the GFI MailArchiver 3 databases and re-enable email collection and archiving from the mail servers configured.

1. Access the GFI MailArchiver configuration as outlined in the ‘Introduction to the Configuration’ section of the ‘Configuring GFI MailArchiver’ chapter.

2. Click on the GFI MailArchiver > Configuration > Archive Stores node, in the left navigation pane. In the Archive Stores page, you will see a default database created by the GFI MailArchiver 5 installation, and all the Microsoft SQL Server based GFI MailArchiver 3 databases found in the previous installation.

3. Click the button, for one of the GFI MailArchiver 3 databases listed. This will launch the Archive Store Wizard.

4. Go through the pages of the Archive Store Wizard by clicking Next until you reach the database verification page. Then click Yes to update the database schema.

5. When the upgrade completes, the wizard displays Database verification successful. Click Next until you reach the wizard finish page.

6. Click Finish to close the wizard.

7. Repeat steps 3 to 6 for each of the GFI MailArchiver 3 databases listed in the Archive Stores page.

8. Click Save Settings.

9. Click on the GFI MailArchiver > Configuration > Mail Servers to Archive node, in the left navigation pane. In the Mail Servers to Archive page, you will see the mail servers you configured and archived emails from in GFI MailArchiver 3. To give you time to configure where you want to archive emails before GFI MailArchiver 5 starts archiving emails to the default database, all the Microsoft Exchange servers listed have archiving disabled. Thus, you now need to re-enable email collection and archiving from the mail servers configured.

10. Click the button, to the right of a mail server, to launch the Mail Server Wizard.

11. On the first page of the Mail Server Wizard, select the Archive emails from this server check box.

12. Click Finish to close the wizard.

13. Repeat steps 10 to 12 for each mail server configured in the Mail Servers to Archive page.

14. Click Save Settings.

You have completed the upgrade process from GFI MailArchiver 3 to GFI MailArchiver 5. You can now browse through the emails previously archived by GFI MailArchiver 3 and any newly archived emails, by clicking on the GFI MailArchiver > Conversations > Browse node.