3 Import and export emails : 3.3 Import emails from PST files on the network
3.3.1
NOTE: Before adding data stores in the GFI MailArchiver Import Service, ensure that archive stores are first configured as described in the Setting up databases chapter in page 1 of this manual.
1. Select Start ► Program ► GFI MailArchiver ► Import Tools ► GFI MailArchiver Import Service Configuration.
2. Click Change Settings to access the archive stores.
3. Click Add Store to launch the Add new store dialog.
4. From the Name drop-down list select one of the archive stores. (Only archive stores created previously in GFI MailArchiver are shown)
NOTE: Dates specified should not overlap with dates specified in other archive stores.
6. Click OK to add the new archive store.
8. When all the archive stores are configured, click Apply Settings and Close to save settings.
1. Select Start ► Programs ► GFI MailArchiver ► Import Tools ► GFI MailArchiver Import Service Configuration.
2. Click Change Settings to access the archive stores.
4. Change the date range from the From: and To: calendars and click OK.
6. Click Apply settings and Close to save and exit configuration.
1. Select Start ► Program ► GFI MailArchiver ► Import Tools ► GFI MailArchiver Import Service Configuration.
2. Click Change Settings to access the archive stores.
4. Click Apply settings and Close to save and exit configuration.
1. Select Start ► Programs ► GFI MailArchiver ► Import Tools ► Install GFI PST Exporter.
1. Select Start ► Programs ► GFI MailArchiver ► Import Tools ► GFI PST Exporter Management Console.
2. From the GFI PST Exporter Management Console, click General Settings node.
3. From the Cut-off date (UTC time) field, specify a cut-off date and time. Only emails dated prior to this date and time will be extracted.
NOTE: If you set the date and time prior to the installation of GFI MailArchiver, the GFI PST Exporter will extract emails that have not been processed by GFI MailArchiver, avoiding duplicate emails in the archive store.
4. Specify the maximum email size in the Max exportable email size field. Emails larger than the size specified are not be exported.
5. Specify the pickup folder in the GFI MailArchiver pickup folder field where GFI PST Exporter will save the extracted emails. To import the extracted emails into a GFI MailArchiver archive store, specify the pickup folder of GFI MailArchiver Import Service. The default path of the GFI MailArchiver Import Service is:
NOTE 1: If running GFI PST Exporter on a remote machine, do not specify mapped drives but use the full UNC path: \\server\share.
NOTE 2: The import service pickup folder must have full read/write permissions.
6. From the Directory Services section select the Directory Service Type.
7. Click Verify to launch the Directory Services Verification dialog. Specify the query root or click Auto Detect to auto detect the query root. Key in a valid username for the query root specified and click Test Lookup to verify. Click OK to return to the PST Exporter General Settings.
9. In the Domain, Username and Password fields, specify the credentials of a domain controller account. These credentials will be used by the GFI PST Exporter agent to process and extract emails on the end-user machine. Select the Validate on save checkbox to check the credentials specified when confirming the settings.
10. Click Save to save configuration or Revert to cancel all settings.
1. Select Start ► Programs ► GFI MailArchiver ► Import Tools ► GFI PST Exporter Management Console.
2. Select the Notification Settings Node.
3. From the Mail Server Type drop down list, select SMTP.
4. Specify the Authorization Method applicable for your mail server.
5. Specify server IP address in the Mail Server Address field.
7. Specify an email address in the From Email Address field. This is the email address shown as the sender of the notification. This address may not be an existing email address and can be dedicated for the GFI PST Exporter notifications
Example: PSTexporter@mydomain.com
8. Specify the email address in the To Email Address field to which notifications will be sent.
9. Click Send Test Email to test the connection settings and send a notification test email.
10. Click Save to save the configuration.
Computer groups can be configured by accessing the Computer Groups node from the GFI PST Exporter Management Console.
1. Click the Create a new Computer Group button .
5. From the Ownership section, specify who will be the owner of extracted emails for this computer group:
To assign a specific owner to all extracted emails, select the All PST’s belong to email option and enter the owner email address.
NOTE: Ownership of emails is important since only the specified owner will be able to browse the archived emails.
6. Specify when to send notifications from the Notify when: drop-down list. The settings configured previously in the Notification settings node are used.
7. Click the Sources tab.
8. In the Restrict to Folders section, manage the path(s) within which PST files can be processed. The conditions you specify apply to all folders and subfolders within the path. The path(s) you specify can be:
Local – referring to the end-user machine where the agent is deployed
Example: “Include”, “C:\”, “Local path” - to search all files in the local hard drive
Mapped – paths that are resolved using a drive letter.
UNC – in the format \\server\share
Click Add to add the path to the list.
9. Click OK to add the new computer group.
2. Click the Edit button to launch the Computer Group Properties dialog.
4. Click OK to save changes.
To configure when to update the status, select the computer group from the Computer Groups node. In the Update every: drop-down list, select the time interval when to update the status.
Click Refresh now to manually update the status.
3. Click Add computer button to add a computer to the group.
Remove – delete the selected end-user machine from the computer group.
Move to Group – move the selected end-user machine to another computer group.
4. Click Deploy button to launch the GFI PST Exporter – Deployment Manager wizard.
5. Specify the owner of extracted emails for this computer, in the Ownership from field. Ownership options include:
Leave unchanged – the current owner
Group default – the owner specified in the computer group
Force auto-detection – force the agent to detect the Microsoft Outlook email profile
Force specific owner – specify the email address of the owner that will be assigned to the extracted emails. Enter the owner email address in the Forced owner email address field.
Click Next to continue.
NOTE 1: During or after deployment, click the server to view the log of deployment details.
NOTE 2: A window may pop-up on the end-user machine informing the user that the agent is being deployed. The window closes automatically once deployment is complete.
7. Click Close when deployment is complete.
3. Click Start button to start processing the PST files on the selected computers.
GFI PST Exporter can display reports of extracted emails. Through the Reports node, you can view the Export Report, which displays details on processed PST files. Besides details on successful exports, any errors or warnings encountered are also displayed. Information shown includes status, group, and computer names, date, and time when processing attempts were made, and number of emails exported.
Click the Logs tab to view a list of export jobs. Double-click a job to view more details for that particular job.
Click the PST tab to view a list of PST files that were processed. Information displayed includes PST file location, process success/failure, and number of emails exported.
NOTE: To re-export emails from a PST file, select a PST file and click the re-export button . Exercise caution when doing this, as it may result in duplicate emails being archived.
Pickup folder: <GFI MailArchiver Installation Path>\MAIS\Pickup
Queue folder: <GFI MailArchiver Installation Path>\MAIS\Queue
Unclassified folder: <GFI MailArchiver Installation Path>\MAIS \Unclassified
IMPORTANT NOTE: If there are 500 or more emails in the Unclassified folder, the import process is suspended. In this case, delete any unwanted emails or import the emails to an archive folder:
2. Stop the GFI MailArchiver Import Service by navigating to Start ► Control Panel ► Administrative Tools ► Services.
3. Right-click GFI MailArchiver Import Service and click Stop.
4. Navigate to Unclassified folder.
6. Return to the services management console, right-click GFI MailArchiver Import Service and select Start.