Table of Contents
1 About GFI MailEssentials
1.1 Introduction
1.2 Using this manual
1.3 Licensing
1.4 Minimum Requirements & Installation
2 Recommended post-install actions
2.1 Introduction
2.2 Route spam to dedicated spam folders
2.2.1 Configuring email routing to folders
2.3 Enable public folder scanning
2.3.1 Public folder scanning setup for Microsoft Exchange servers
2.3.2 Configure a dedicated user account for Exchange Server 2000/3
2.3.3 Configure a dedicated user account for Exchange Server 2007
2.3.4 Hiding user posts in GFI AntiSpam Folders
2.3.5 Public folder scanning setup for Lotus Domino servers
3 Routine Administration
3.1 Reviewing spam email
3.1.1 Spam review process
3.2 Managing legitimate email
3.2.1 Adding senders or newsletters to the whitelist
3.2.2 Adding discussion lists to the whitelist
3.2.3 Add ham to the legitimate email database
3.3 Managing spam
3.3.1 Adding senders to the blacklist
3.3.2 Adding spam to the spam database
3.4 Viewing anti-spam status on dashboard
3.5 Generating spam digests
3.5.1 Configuring spam digests
3.6 Creating email archives
3.6.1 Enable archiving
3.6.2 Enabling Archive Web Interface access from GFI MailEssentials
3.6.3 Accessing the Archive Web Interface
3.7 Spam status and email processing reports
3.7.1 Enabling reporting
3.7.2 Using Reports
3.7.3 Daily Spam Report
3.7.4 Anti-Spam Rules Report
3.7.5 User Usage Statistics
3.7.6 Domain Usage Statistics
3.7.7 Mail Server Daily Usage Statistics
3.7.8 User Communications
3.7.9 Miscellaneous options
3.8 Disabling/Enabling email scanning
3.8.1 Microsoft Exchange 2000/2003 & IIS SMTP
3.8.2 Microsoft Exchange 2007
4 Customizing GFI MailEssentials
4.1 Adding additional inbound email domains
4.1.1 Adding and removing inbound domains
4.2 Anti-spam filters
4.2.1 Anti-Spam actions
4.2.2 SpamRazer
4.2.3 Phishing URI Realtime Blocklist (PURBL)
4.2.4 Sender Policy Framework (SPF)
4.2.5 Whitelist
4.2.6 Directory harvesting
4.2.7 Custom Blacklist
4.2.8 Bayesian analysis
4.2.9 DNS blacklists (DNSBL)
4.2.10 Spam URI Realtime Blocklists (SURBL)
4.2.11 Header checking
4.2.12 Keyword checking
4.2.13 New Senders filter
4.2.14 Spam Actions - What to do with spam email
4.2.15 Anti-spam global actions
4.2.16 Sorting anti-spam filters by priority
4.3 Disclaimers
4.3.1 Configuring disclaimers
4.3.2 Disabling and enabling disclaimers
4.4 Auto-replies
4.4.1 Configuring auto-replies
4.5 List servers
4.5.1 Creating a newsletter or discussion list
4.5.2 Configuring advanced newsletter/discussion list properties
4.5.3 Using newsletters/discussions
4.5.4 Importing subscribers to the list / database structure
5 Miscellaneous
5.1 Setting up POP3 and dialup downloading
5.1.1 Configuring the POP3 downloader
5.1.2 Configure dial up connection options
5.2 Email monitoring
5.2.1 Enabling/Disabling email monitoring
5.2.2 Configure email monitoring
5.3 Synchronizing configuration data
5.3.1 Anti-spam synchronization agent configuration
5.3.2 Configuring the master server
5.3.3 Installing BITS Server Extension on the master server
5.3.4 Configuring a slave server
5.4 GFI MailEssentials Configuration Export/Import Tool
5.4.1 Exporting GFI MailEssentials configuration settings
5.4.2 Importing GFI MailEssentials configuration settings
5.5 Selecting the server from where to download updates
5.5.1 Selecting update servers
5.6 Selecting the SMTP Virtual Server to bind GFI MailEssentials
5.6.1 Binding GFI MailEssentials to SMTP Virtual Servers
5.7 Remote commands
5.7.1 Configuring remote commands
5.7.2 Using remote commands
5.7.3 Blacklist commands
5.7.4 Bayesian filter commands
5.7.5 Remote command logging
6 Troubleshooting & support
6.1 Introduction
6.2 User manual
6.3 Common issues
6.3.1 Managing Spam
6.3.2 Archiving and Reporting
6.3.3 Anti-Spam filters & actions
6.3.4 Disclaimers
6.3.5 Email monitoring
6.3.6 List Servers
6.3.7 Miscellaneous
6.4 Knowledge Base
6.5 Common checks
6.6 Web Forum
6.7 Request technical support
6.8 Build notifications
6.9 Documentation
7 Appendix 1 - How does spam filtering work?
7.1 Inbound mail filtering
7.1.1 Inbound Email Domains
7.2 Outbound mail filtering
8 Appendix 2 - Bayesian Filtering
9 Appendix 3 - Installing MSMQ
9.1 Windows Server 2000
9.2 Windows Server 2003
9.3 Windows Server 2008
10 Glossary
