3 Routine Administration : 3.7 Spam status and email processing reports
3.7
Spam status and email processing reports
GFI MailEssentials enables you to create reports based data archived to database. These reports assist you in knowing what spam is being filtered out by GFI MailEssentials and what are the use levels of your mail server and domain resources.
Important notes
Enable GFI MailEssentials archiving to use reporting. Refer to Enable archiving section starting on page 21 in this manual for details on how to enable archiving.
3.7.1
Enabling reporting
1. Select Email Management ► Reporting ► Properties and click Configure button.
2. Select database type:
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Microsoft Access - Specify the file name and location.
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Microsoft SQL server - Specify server name, logon credentials and database.
3. Click Test button to test the database configuration. Click OK to save settings.
3.7.2
Using Reports
1. Launch the GFI MailEssentials Reporter by clicking Start ► All Programs ► GFI MailEssentials ► GFI MailEssentials Reports.
2. Click Reports Option and select any Report or Statistics option.
3. Select File ► Print menu option to print reports.
NOTE: Select File ► Print Preview to preview how the report will be printed.
4. To save a report click File ► Save As. Specify a name and a location for the saved file and click the Save button.
NOTE: Report is saved to the location selected with the name specified for the report. In the folder specified, two sub-folders are created, ‘graphics’ and ‘report’. The ‘report’ sub-folder contains the report files in HTML format. The ‘graphics’ sub-folder contains graphics which are displayed in the HTML report.
3.7.3
Daily Spam Report
The Daily Spam Report shows the total emails processed, total spam email caught, the spam percentage of total emails processed and how many spam emails were caught by each individual anti-spam feature. Each row in the report represents a day.
Screenshot 15 - Daily spam report
Report Options
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Sort column: Sort the report by date, total spam processed, keyword checking etc.
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Multi Page report: Specify the number of days per page.
Filter options
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Specific Email: Limit report to a specific email address.
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Date Range: Limit report to a specific date range.
When all report options are selected, click Report to generate report.
3.7.4
Anti-Spam Rules Report
The Anti-spam Rules Report shows how much spam email each anti-spam method caught.
Screenshot 16 – Anti-spam Rules Report
Report Options
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Specific Email: Limits the report to a specific email address.
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Date Range: Limits the report to a specific date range.
When all report options are selected, click Report button to generate report.
3.7.5
User Usage Statistics
The user usage statistics report gives an overview of how many emails users send or receive and how large their sent or received emails are.
Screenshot 17 - User usage statistics filter dialog
Report Type
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Report Type: Specify reporting on inbound emails, outbound emails, or both.
Report Options
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Sort by: Specify sorting by email address, by number of emails, or by the total size of the emails.
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Highlight users: Identify users who send or receive more than a specific number of emails or specific number of megabytes of email.
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List top: List only the top number of users in the report.
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Multi Page report: Specify the number of users to display per page.
Filter options
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Specific Email: Limit the report to a specific email address.
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Date Range: Limit the report to a specific date range.
When all report options are selected, click Report button to generate report.
3.7.6
Domain Usage Statistics
The domain usage statistics report gives an overview of how many emails are sent or received to non-local domains.
Screenshot 18 - Domain usage statistics filter dialog
Report Type
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Report Type: By default report data for domain usage statistics is always for both inbound and outbound emails.
Report Options
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Sort by: Specify if the report is sorted by domain name, by number of emails, or by the total size of the emails.
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Highlight domains: Identify domains that send or receive more than a specific number of emails or a specific number of megabytes of email.
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List to: List only the top number of domains in the report.
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Multi Page report: Specify the number of domains to display per page.
Filter options
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Specific domain: Limit the report to a specific domain.
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Date Range: Limit the report to a specific date range.
When all report options are selected, click Report button to generate report.
3.7.7
Mail Server Daily Usage Statistics
This report gives an overview of how many emails, per day, are sent or received on the mail server where GFI MailEssentials is installed.
Screenshot 19 - Mail server daily usage statistics filter dialog
Report Type
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Report Type: The data for Mail Server Daily usage statistics is always reported for both inbound and outbound emails.
Report Options
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Sort by: Specify if report is sorted by date (since the report is per day), by number of emails, or by the total size of the emails.
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Highlight days: Identify the days on which you sent or received more than a number of emails or a number of megabytes of email.
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List top: List only the top specified number of days in the report.
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Multi Page report: Specify the number of days to display per page.
Filter options
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Specific Email: Limit the report to a specific domain.
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Date Range: Limit the report to a specific date range.
When all report options are selected, click Report button to generate report.
3.7.8
User Communications
The User communications report enables you to review information on what kind of emails each user has sent. Once a user communications report is generated, the user record can be expanded to list the subject of sent or received emails. Mail with the same subject is grouped. These emails can be further expanded to reveal when and to whom, email with that subject was sent.
Important notes
1. This report is a complex report that might take time to generate. It is recommended that you limit the range to a specific user or to a particular date range.
Screenshot 20 - The user communications report shows exact email trail
Report Type
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Report Type: Specify reporting on inbound emails, outbound emails, or both.
Report Options
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Sort by: Specify if the report should be sorted by email address, by number of emails, or by the total size of the emails.
•
Highlight users: Identify users who sent or received more then a number of emails or a number of megabytes of email.
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List top: List only the top specified number of users in the report.
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Multi Page report: Specify the number of users to display per page.
Filter options
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Specific Email: Limit the report to a specific email address.
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Date Range: Limit the report to a specific date range.
Screenshot 21 - User communications filter dialog
On selecting the required options, click Report button to generate report.
3.7.9
Miscellaneous options
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Excluding users from reports
The exclude users tool enables users to be exempted from reports
From the Tools ► Excluded Users List click on Add… button and Add or Remove SMTP email address for the user to exclude from reports.
Screenshot 22 - Excluded users dialog
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Find Tool
The find tool enables the finding of strings in reports.
From the Tools ► Find menu option, key in the stings to find and select Find Next to search for strings.
Screenshot 23 - Find dialog