5 Miscellaneous : 5.2 Email monitoring
1. Right click Email management ► Mail Monitoring and select Properties.
2. Enable/disable all inbound and outbound email monitoring rules by checking/unchecking Enable Inbound Monitoring and Enable Outbound Monitoring checkboxes.
3. Click OK button to save changes.
NOTE: Enable/disable individual email monitoring rules by right click on the email monitoring rule and selecting Enable/Disable.
1. Right click Email management ► Mail Monitoring node and select New ► Inbound Mail Monitoring Rule or Outbound Mail Monitoring Rule to monitor inbound or outbound email respectively.
3. Click sender and recipient Select buttons to specify which emails this rule should monitor. Click the Add to add filters to the list. Repeat to specify multiple filters. The following conditions can be monitored:
NOTE: To monitor all mail’ key in *@*.
All email sent by a particular user - Create outbound rule, specify sender email or select user (if using AD) in the sender field and key in *@* as the recipient’s domain.
All email sent to a particular user - Create inbound rule, specify recipient email or select user (if using AD) in the recipient field and specify *@* as the sender’s domain.
Mail sent by a particular user to an external recipient - Create an outbound rule, specify sender or select user (if using AD) in the sender field. Key in external recipient email in the recipient field.
Mail sent to a particular user by an external sender - Create an inbound rule and specify external sender email in the sender field. Key in the username or user email address in the recipient field.
Mail sent by a particular user to a company or domain - Create an outbound rule and specify sender or select user (if using AD) in the sender field. Specify the domain of the company in the recipient field by selecting the domain via the recipient button.
Mail sent to a particular user by a company or domain - Create an inbound rule and specify domain of the company in the sender field. Select domain when clicking on the sender button and enter username or user email address in the recipient field.
Except if sender is - Excludes the specified sender from the list.
Except if recipient is - Excludes the specified recipient from the list.
NOTE 1: When specifying exceptions for inbound monitoring rules, the Sender list contains non-local email addresses and the Recipient list addresses are all local. When specifying exceptions for an outbound monitoring rule, the Sender list contains local email addresses, whilst the Recipient list contains only non-local email addresses.
NOTE 2: Both exception lists apply and all senders listed in the sender exception list and all recipients listed in the recipient list will not be monitored.
5. Click OK to finalize settings.
NOTE: New email monitoring can be renamed by clicking on the email monitoring rule and pressing the F2 key.