Approving/rejecting mail via an e-mail client

When email is quarantined, the administrator is notified by receiving the actual mail that is quarantined. The subject of the message is: 'Quarantined Message:' followed by the actual subject of the e-mail.

A quarantined email in a public folder

The quarantined e-mail notification will contain the reason for quarantining, the original e-mail as attachment, and the following three options:

Approve Message: This will approve the message and it will automatically be sent to the recipient.

Delete Message: This will delete the message.

Delete and Notify: This action will delete the message, and notify the sender that the message was not sent out.

Note: The Administrator must have an HTML compatible email client, such as Outlook 98, Outlook 2000, Outlook Express, Eudora 4.0 or Netscape to be able to view the HTML e-mail.

The sender will optionally receive a reason why his/her message was rejected


Home Contents Previous Next