Actions - what to do with spam mail

The properties of each spam filter (i.e the nodes blacklist/whitelist, bayesian analysis, header checking and keyword checking) have an actions tab to enable you to specify what should be done with mail marked as spam by that module.

The reason that you can specify this per filter is:

If you sort mail to the users junk mail folder, you can create folders for each filter, so that the user can immediately identify why the mail was marked as spam.
Secondly, you might want to delete mail marked by the blacklist spam filter, but do something else with mail marked as spam by the keyword checking filter.

The options in the actions tab are identical for each spam filter.

Configuring the action that should be taken

You can specify that mail marked as spam should be:

Deleted
Forwarded to user's spam folder - this option will cause spam mail to be sent to the user's junk mail folder. GFI MailEssentials will create a folder according to the name you specify and sort all mail marked as spam to this folder. This way users can periodically check mail marked as spam, and identify mail that might have been wrongly marked as spam. If you enter inbox/junk mail, then the folder will be created under the inbox folder. If you don't it will be created `next to' the inbox, i.e at the same level.
Note that this option requires that GFI MailEssentials is installed on the Exchange Server machine, in Active Directory mode, and that you are running Exchange 2000/2003. However if you are running Exchange 5.5 or are not running GFI MailEssentials on the Exchange server machine, you can still achieve the same thing with the Tag email feature and the Rules manager (see installation chapter)
Forwarded to another email address - In this case the email will be sent to a central email address. You can specify the email address of a public folder. The subject of the mail will be in the format [recipient] [subject]. This way a person can be assigned to periodically check mail marked as spam, and identify mail that might have been wrongly marked as spam. This feature can also be used to further improve the spam rules.
Moved to specified folder - In this case the mail will be saved as a file in the specified folder. The file name will be as follows:
[Sender_recipient_subject_number_.eml]
This allows you to quickly sort spam based on sender.
Tagged: This option allows you to tag a spam mail. It does not block or delete the spam. This option can be used in combination with the Rules manager application, which allows you to easily setup sorting rules for all mailboxes on your Exchange Server machine. Then all mail tagged as spam will be sorted into the users junk mail folder. (location and name of folder is customisable)

Additionally, using the `Log occurrence to this file' feature, you can log the spam mail occurrence to a log file of your choice.

Generate Non Delivery Report (NDR)

You can also create a fake Non Delivery Report (NDR). This will cause most bulk mailing software to remove your address from their database.

Note: If you wish you can customize the NDR. Go to the chapter Miscellaneous options for more information on this.