Configuring Mail monitoring

Configuring mail monitoring

Mail monitoring can be configured from the Mail monitoring node. To monitor a particular email address or domain:

1. Highlight the Mail monitoring node in the GFI MailEssentials configuration. Right click the mouse, and select New > Inbound mail monitoring rule or New > Outbound mail monitoring rule, depending on whether you want to monitor outbound mail or inbound mail with this rule.

2. You will be asked for the email address/mailbox to which you wish to copy the mail. You can specify the email address of a manager or specify an email address associated with for example a public folder. Click OK.

3. A new mail monitoring rule will be listed in the right pane. You can now double-click on the rule to bring up its properties. Now specify which email correspondence you wish to monitor by clicking on the sender and the recipient buttons respectively. Click `Add' to add the mail monitoring filter. You can specify multiple filters.

You can specify both the sender and the recipient of an email, meaning that you can monitor rules from one person to another person. You can also monitor mail from one person to an entire company (domain), or monitor all mail of a particular user. To monitor:

All mail sent by a particular user: Create outbound rule, specify sender email or select user (if using AD) in the sender field and specify the `all mail' (*@*) in the recipient field.

All mail sent to a particular user: Create inbound rule, specify recipient email or select user (if using AD) in the recipient field and specify `all mail' (*@*) in the sender field.

Mail sent by a particular user to an external recipient: Create an outbound rule, specify sender or select user (if using AD) in the sender field. Then enter external recipient email in the recipient field.

Mail sent to a particular user by an external sender: Create an inbound rule, specify external sender email in the sender field. Then enter the user name or user email address in the recipient field.

Mail sent by a particular user to a company or domain: Create an outbound rule, specify sender or select user (if using AD) in the sender field. Then specify the domain of the company in the recipient field. To do this select 'domain' when clicking on the recipient button.

Mail sent to a particular user by a company or domain: Create an inbound rule, specify domain of the company in the sender field. To do this select 'domain' when clicking on the sender button. Then enter the user name or user email address in the recipient field.

Exceptions

You can configure exceptions to the rule from the exceptions tab. Here you can exclude mails sent from or to the CEO for example.

Creating an exception

Note that the exceptions are both applied. E.g. all senders listed in the sender exception list and all recipients listed in the recipient list will NOT be monitored.