Quarantining

Introduction

When an email does not pass the `content check' and is quarantined by GFI MailSecurity, the email has to be reviewed by an authorized person (from now on called the administrator) and then approved or rejected.

In GFI MailSecurity this review process can be done in the following ways:

1. Via an HTML email to the administrator

2. Via an HTML email sent to a public folder.

3. Via an HTML email to the users manager/supervisor

4. Using the moderator client

5. Using the web based moderator

The advantage of using HTML email, is that the process is proactive, i.e. the moderator does not need to remember to check the moderator client.

In addition, e-mails can be approved/rejected directly from an e-mail client, anywhere on the network. Furthermore, it allows the burden of moderating emails to be distributed either amongst the managers of the users, or to a public folder. By giving access to more then one person to the public folder, the moderating burden can be divided.

The advantage of using either the moderator client or the web based moderator is that the interface is optimized for faster/batch approving/rejecting of mails.