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Using the remote moderator client

The third method to approve or reject mail is to use the web based remote moderator client. The web based remote moderator lists all the emails that have been quarantined. This utility allows you to approve or reject messages in a more `high volume' fashion, since you can approve/reject multiple messages in one go. The moderator client is slightly different depending on whether you have installed GFI MailSecurity in VS API or in SMTP Gateway mode. If installed in Gateway mode, GFI MailSecurity will allow you to delete an entire mail, not only a message part. In addition if a mail has multiple `offending' parts, then they will be grouped.

The web based remote moderator

To use the remote moderator:

  1. Ensure that you have installed the web based moderator according to instructions in the paragraph setting up the web based moderator (further on in this chapter)
  2. Go to the following URL and enter authentication
    http://<mailsecurityserver_name>/remotemoderator (this depends on how you have configured it)
  3. After authentication, the remote moderator will show you the quarantined mails on the right hand side. On the left hand side, there are 3 sections:
  4. Viewing - allows you to select between viewing quarantined mails, critical failures or notifications.
  5. Messages - allows you to perform operations on quarantined mails, such as select all or approve or reject.
  6. Navigation - allows you to navigate.
  7. A quarantined item in the remote moderator
  8. To approve or reject a mail, expand the quarantined mail by clicking on the arrow to the right of the mail. The reason for quarantining the mail will be listed. You can view the mail by clicking on the show email link. You can view the headers of the mail by clicking on the headers.txt link
  9. Viewing email content in the remote moderator
  10. You can then either approve or reject the WHOLE MAIL or just a particular MAIL PART:
  11. To approve or reject the whole mail, tick the check box in front of the mail and select Delete, Delete & Notify or Approve in the `Messages' section to the left of the mail.
  12. To approve or reject a mail part, click on the appropriate button just below the mail part.
  13. Approving mail using the web based moderator
  14. Besides quarantined mails, you can view:

Critical Failures: Lists all processing errors

Notifications: Lists all messages that GFI MailSecurity has generated regarding events that happened, such as updating the virus definition files. To view these simply click on the appropriate heading in the `Viewing' section.


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