Update options

Configuring update options

The options for updating Virus definitions, Email Exploits and Trojan and Executable scanner definitions are configured from the Updates tab in the General properties dialog. In this tab you can configure:

Whether to check for updates on the internet
Or download updates from a directory on your network. This option is useful if you have many MailSecurity servers and you prefer to download the updates to a single central location.

If you select to check updates from the internet, you have to select 2 further options:

Download mode

You can select between HTTP, active FTP or passive FTP. We recommend using active FTP or HTTP. Using HTTP saves you having to configure the firewall.

WE RECOMMEND USING HTTP IF YOU HAVE A FIREWALL!

Preferred Update server

You can select a preferred update server. Select update.gfi.com if you are located in the US/Canada and update.gfisoftware.com if you are located in Europe or other part of the world.

Note about Proxy servers: GFI MailSecurity uses Internet Explorer settings to download, so if you use a proxy server, you must setup Internet Explorer to work correctly with that proxy server.

Note about Firewall & FTP: If you are behind a firewall, and have selected to use active FTP, you have to enable an FTP connection on the firewall which lets the machine where GFI MailSecurity is installed open an FTP connection (PORT 21 & 20) to host ftp.gfi.com or ftp.gfifax.de For a description how to make this set-up with Microsoft ISA server, see the chapter 'Advanced Use'. If you have a firewall, do not select passive FTP. We recommend using HTTP if you have a firewall.

Note: If you don't wish to configure your firewall to allow FTP downloads, simply select HTTP as the download mode

If downloading fails: If the download of the virus update files fails, a file called autodown.txt will be created in the GFI MailSecurity/debuglogs directory. If this happens, please send these files to support@gfi.com.