Table of Contents
Introduction
Introduction to GFI Network Server Monitor (GFI NSM)
Key features
Enterprise class architecture
Setup monitor checks using wizards
Property inheritance
Alerts administrators via email, pager or SMS
In-built Exchange 2000/2003 monitoring
Monitor your database servers (SQL/ODBC)
Monitor remote Event Logs
Support for nested folders
Support for SQL Server database backend
Built-in checks for computers running Windows OS
Built-in checks for Windows applications
Built-in checks for databases
Built-in checks for network/Internet protocols and services
Built-in checks for SNMP (Simple Network Management Protocol)
Built-in checks for Linux/Unix OS
Take corrective action automatically
Monitor processes, services & CPU usage
Build custom network monitor checks using scripts
Monitor users, groups & other Active Directory information
Additional Network Support Tools
Reporting
Other features
GFI Network Server Monitor components
Network Server Monitor Engine
Network Server Monitor configuration
Network Server Monitor Attendant
License scheme
Installing GFI Network Server Monitor
System requirements
Installation procedure
Entering your license key after installation
Changing NSM Engine Service logon credentials after installation
Configuring GFI Network Server Monitor
Getting started with GFI Network Server Monitor
Introduction to monitor checks
Quick Start Wizard
Running the Quick Start Wizard
Creating monitor checks
Different types of checks: Different properties
Configure monitor check properties
About monitor check properties
Configure general parameters
Configure check (functional) parameters
Example: Configuring the functional parameters of a File Existence check.
Define logon credentials
Alerts and actions
Alerts
About email alerts
About network alerts
About SMS/pager alerts
Configure alert parameters
Run an external file after an alert is triggered
Restart computers/services after an alert is triggered
Set up dependencies
Define maintenance schedules
Inheriting check properties
About property inheritance
How to set a folder to inherit properties from a parent folder
Enable or disable checks
To enable a monitoring check:
To disable a monitoring check:
Testing checks for correctness
Move checks between existing folders
Copy checks from/to existing folders
Configuring monitor functions
Introduction
Network/Internet monitor functions
HTTP/HTTPs function
FTP
IMAP Mailserver check
NNTP news server availability
POP3 Mailserver check
SMTP Mailserver check
NTP Time Server availability
DNS server check
ICMP/Ping
Generic TCP/IP check
Email Route check
Configuring the sender's and recipient's email address
SNMP monitoring checks
Generic SNMP function
Windows OS generic checks
Generic VB Script
OS Object Performance Counter
Command Line executable output
Process Properties (Memory/CPU/Handles etc.)
Windows operating system checks
Event Log
File Existence
Disk Space
Services
CPU Usage
Directory/Folder Size
File Size
LDAP query
Physical disk conditions check
Printer availability
Process Running
Users and Group membership
Windows applications checks
Generic ISA Server check
Generic Exchange Server check
Generic MS SQL/ADO check
Windows OS databases checks
Generic - ODBC
Terminal Services checks
Terminal Services Port Check
Terminal Services Physical Logon Check
Linux / Unix OS generic checks
Generic Secure Shell (SSH) Check
Linux/Unix Operating System Checks
File existence Check
CPU usage Check
Directory size Check
File size Check
Printer availability Check
Process Running Check
Users and groups membership Check
Disk Partition Checks
Disk Space Check
Daemon check
Check folders
Introduction
Creating new folders
Example: Configuring the target computer parameter
Configure properties of existing folders
Deleting folders
Moving folders
Searching for folders
Monitoring checks status
Introduction
Viewing the state of checks from the GFI N.S.M. configuration
Viewing all the checks
Viewing the state of checks from the GFI N.S.M. Activity Monitor
Viewing the state of checks from a web browser
Normal view
Mobile device view
Check state indicators
Global alerting options
Introduction
Mail server settings
Adding a Mail server
Edit existing mail server details
Formatting the email message
Global settings for network alerts
Format network message
Global settings for SMS/pager alerts
In-built GSM SMS Server
Requirements
Configuring the In-built GSM SMS Server
GFI FAXmaker SMS service provider template
Requirements
Configuring the FAXmaker SMS service
Clickatell Email2SMS Service
Requirements
Configuring the Clickatell Email2SMS Service
Generic SMS service provider template
Requirements
Configuring the Generic SMS service provider template
NSM 5.x/6.0 SMS Server system
Requirements
Configuring a TAP/UCP compliant SMS Service Center
Add new SMSC providers
Changing SMSC providers details
Additional notes
Format SMS/pager message
Message templates
Example of a message template:
General options
Introduction
Uncertain Results settings
Web Server settings
Configuring IIS as the web server
Securing the Remote Monitor
Proxy Server settings
Log file settings
Database maintenance options
Introduction
Configuring the database backend
MS Access database backend
MSDE/MS SQL Server database backend
Users and Groups
Introduction
Users
Add a new user
Configure user properties
Configure user's general parameters
Define working hours
Define alerts to be used
Add user to a group
Delete users
Groups
Add a new group
Add members to an existing group
Remove members from a group
Delete a group
Reporting
Introduction
Availability - Detail Report
Availability-Summary Report
Network tools
Enumerate computers
Enumerate processes
DNS lookup
Whois
Traceroute
SNMP audit
SNMP walk
Other features
Export configurations
Import configurations
Version information
Licensing
Writing your own monitoring functions
Introduction
Writing a script/function
Adding a monitor function written in VBscript
WMI (Windows Management Instrumentation)
ADSI (Active Directory Service Interfaces)
Troubleshooting
Introduction
Knowledge Base
Request support via e-mail
Request support via web chat
Request support via phone
Web Forum
Build notifications
