Approving or Deleting items

The following information is shown for all items listed in the quarantine:

•	Date and time when the item was quarantined

•	The user/IP who accessed the item which is now quarantined

•	URL details of the quarantined item

•	The reason why the item was quarantined

To view quarantined items:

1. Click on the Quarantine node in the navigation pane, and select one of views available to either review all items or those for a specified period:

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Screenshot 45 - Quarantine

2. Click on each one of the available tabs to view a list of items quarantined for each respective policy category:

•	Download Control Policies tab

•	Web Filtering Policies tab

•	Virus Scanning Policies tab

Lists are sorted in descending order, with the latest item being quarantined shown at the top of the list.

3. Click on the details icon

to view details for that item.

4. Click Go Back To List to move back to the list of quarantined items.

5. Use the navigation icons

to navigate through a long list of quarantined items.

Approving quarantined items

To approve one or more items in quarantine:

1. Click on Quarantine node from the navigation pane and select one of the available views, depending on when the item was quarantined.

2. Click on the policy tab where the quarantined item is stored.

3. Click on the details icon

Screenshot 46 - Approving a quarantined item

4. Click Approve Item to make the downloaded file available to users or Approve All Items to make all items in a quarantine available to users.

NOTE 1: The user email address is shown only if the user has been authenticated through ISA Server authentication, and has a valid Active Directory email field.

NOTE 2: Using the checkbox associated with each entry in the quarantine enables multiple file whitelisting.

NOTE 3: Exert extreme caution with this feature. In approving an item from the Quarantine, you are excluding the web site from all policies configured in GFI WebMonitor for the particular user. Approving a potentially harmful file may therefore lead to your network being compromised.

Approved items are transferred to the Temporary Whitelist. Refer to the ‘Configuring permitted and prohibited sites’ chapter for more information on the whitelist.

NOTE 4: Quarantined items which are not approved after 2 days are automatically deleted.

Deleting quarantined items

To delete one or more items in quarantine:

1. Click on Quarantine node from the navigation pane and select one of the available views, depending on when the item was quarantined.

2. Click on the policy tab where the quarantined item is stored.

3. Click on the details icon

4. If you decide that the downloaded file should be deleted, click Delete Item

4. Click Delete Selected Item to make the downloaded file available to users or Delete All Items to make all items in a quarantine available to users.

NOTE 1: Using the checkbox associated with each entry in the quarantine enables multiple file deletion.

NOTE 2: Quarantined items which are not approved after 2 days are automatically deleted.