Contact our tech support

Find the contact information of the tech support office nearest to you! More

Submit a support request

Complete our email support request form. More

Dissatisfied?

Escalate your support or sales issue to the relevant supervisor. More

Subscribe to GFI news!

RSSReceive updates on new product builds and support articles via email or RSS! More

Technical Support Center

GFI Support Chat is open Monday-Friday 9am CET(3am EST) until 11pm CET(5pm EST)

Knowledge Base

Got questions about Sales & Ordering? Use our Knowledge Base!
This enables you to search our entire product support database in a fast, efficient manner. We constantly update, expand, and refine the Knowledge Base to ensure that you have access to the very latest information.

Top 10 articles – Sales & Ordering

Is the trial software/evaluation version the same as a full version?

Do I need to upgrade my license key when upgrading to a new version?

Do I need to re-install once I receive the license key?

We have renewed our Norman and BitDefender virus updates but we are still getting an expiry message. What can we do?

We already own McAfee Anti Virus. Can we incorporate this license in GFI MailSecurity and/or GFI DownloadSecurity?

We already own Kaspersky Anti Virus. Can we incorporate this license in GFI MailSecurity and/or GFI DownloadSecurity?

Recently added articles – Sales & Ordering

Do I need to upgrade my license key when upgrading to a new version?

Do I need to re-install once I receive the license key?

Is the trial software/evaluation version the same as a full version?

We already own Kaspersky Anti Virus. Can we incorporate this license in GFI MailSecurity and/or GFI DownloadSecurity?

We already own McAfee Anti Virus. Can we incorporate this license in GFI MailSecurity and/or GFI DownloadSecurity?

We have renewed our Norman and BitDefender virus updates but we are still getting an expiry message. What can we do?