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Working with Archived Items in GFI Archiver

Author: Central KB Updated

Overview

This article shares information about different actions that can be performed on archived items or files, whether they are emails or calendar items.

 

Information

  • Within the GFI Archiver Archive tab, you can view and take action on different types of archived items.

  • Switch between email conversations and calendar items using the provided controls in the taskbar. 
  • To view an email or an archived file, select the email from the mailbox or message view.
    • This will display the selected item in the preview pane.
    • Double click an email or archived file to view it in the email view window as seen below:

      viewing_emails.png

  • To open an archived calendar item, switch to the calendar view. Select the item to view.
    • Click once on the item to view details in the calendar window.

  • Depending on the type of archived item selected, the following actions can be performed when viewing the contents of archived items:
Option Description
1.png
  • View the email/calendar item header.

    Click to view email or calendar item headers. These are displayed in a panel. Click this button again or select close to close the panel.
2.png
  • View conversation thread

    Click the button to view the whole conversation in the mail view window. All emails forming part of the conversation are listed. Click this button again or select close to close the panel.
3.png
  • Edit email or calendar item labels (Personal and Global)
    Enables you to categorize emails and calendar items through labeling. This feature is useful during searches for specific types of archived items.For example, search all items labeled as “Important”.

  • To add a label:
    1. From ‘Available Labels’, key in a new label or select an existing one.
    2. Click Label Email to label email with the keyed in or selected label.

  • To remove a previously assigned label:
    1. Select a previously assigned label.
    2. Click Remove label.
    3. Click this button again or select close to close the panel.

  • Labels are displayed in the ‘Labels’ field in black. Labels assigned at an organization level through categorization policies are in red.

  • You cannot remove categorization policies labels from an email.
4.png
  • Restore email/calendar item
    Restores emails or calendar items using the OneClick. Restore feature that restores an archived item to a specific mailbox or forwards a copy to an email address.

  • In the restore email panel, key in the email address where to send a copy of the current item and click Restore Email/calendar item.
5.png
  • Save email to disk (EML format)
    Downloads the whole email to disk including any attachments, in .eml format.

  • This format is compatible with a number of email clients such as:
    • Microsoft Outlook Express
    • Windows Mail
    • Mozilla Thunderbird

  • In the File download dialog box, select Save, and select the location where to save the file.
6.png
  • Save email to disk (MSG format)
    Downloads the whole email to disk including any attachments, in .msg format, which is compatible with Microsoft Outlook.

  • In the File download dialog box, select Save, and select the location where to save the file.
7.png
  • Download Calendar Item
    Downloads the whole email to disk including any attachments, in .msg format, which is compatible with Microsoft Outlook.

  • In the File download dialog box, select Save, and select the location where to save the file.
8.png
  • Print email/calendar item
    Displays archived item in a printer-friendly format in a new browser window. Use the print function of your browser to print the item.
9.png
  • Show images in email
    Use this button to display embedded images within the email.
10.png
  • Mark as not SPAM
    Use this button to mark as not SPAM an email that was previously identified as SPAM by an anti-spam solution. Requires a SPAM retention policy to be set up
11.png
  • Delete Email/calendar item
    Deletes the current item if your System Administrator has enabled email Deletion. If Email Deletion is not enabled, this icon will not be displayed.

  • NOTE: Archived items cannot be deleted from Read-only Archive Stores or when Legal-hold is enabled.
12.png
  • Show Calendar Item Events
    Click the button to view the Calendar Item Events in the mail view window.
Download
  • When viewing archived files, an additional Download link is provided in the body.
  • Click this link to download the file and save it to disk.