The following error is received when trying to install KOFF (Kerio Outlook Connector Offline):
28102 - unsupported Office version (detected 16.0.11601.20230)
Error 28102 in Polish
Windows 10 Pro + Office 2016 Home and Small Bussiness.
This error could be caused by any of the following reasons:
If this an upgraded version of outlook installed and there are still some remains of the old version of outlook.
In this case, the old version of outlook needs to be completely removed.
If outlook is missing some KB updates from Microsoft.
In this case, please install KB updates from Microsoft.
If KOFF version being installed is different from connect version running in the server.
In this instance, a KB update from Microsoft was needed to fix the issue.
Installation of KOFF is executed without any errors.