Overview

This article describes the process to perform a full program update for GFI Landguard. This procedure is especially useful in cases where issues occur as the product does not get the latest version automatically.

Information

In order to apply this process, GFI Update servers need to be reachable from the LanGuard Server instance. 

Process

1. Stop all GFI LanGuard Services
   1. Please follow one of the methods explained below.
      • Method 1
        1. Click on the Search icon () in your Windows Task Bar. 
        2. Type cmd and press Enter.
        3. In the Command Prompt pop-up window, type services.msc and press Enter.
      • Method 2
        1. Right-click on My Computer.
        2. Click Manage (as administrator).
           
           
           
           
        3. Click Services and Applications at the bottom of the left pane.
        4. Click Services on the middle pane.
           
           
           
           
   2. Right-Click each running GFI LanGuard Service and click Stop.
      
      
      
      
2. In your File Explorer, browse to C:\ProgramData\GFI\LanGuard 12\Update\ .
3. Within the provided path, Delete each file except for updatehistory.xml.
4. Start all GFI LanGuard Services.
   • Follow either of the methods provided in step 1, yet instead of clicking stop, in the end, click start.
5. Open the GFI LanGuard Console.
6. Go to the Configuration Tab.
7. Click Check for Updates under Program Updates.
   
   
   Click Next.
8. Select the Checkbox at the bottom for "Update All Files (including the ones already updated)".
   
   
   
   
9. Click Next.
10. Click Finish.

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