Overview
GFI Software personnel uses the account details stored in the GFI Accounts Portal to let you know about product releases, system issues, press releases and other types of beneficial information.
Keeping your account details up-to-date and accurate ensures you are the first to know about relevant issues that directly affect you and your purchased product.
The Account Information section contains company details and contact information for the primary contact. The primary contact is responsible for the account and has the ability to manage the account and to add or remove contacts for the same account.
To learn how you can edit your account information, follow the process below.
Process
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Log in to the GFI Accounts Portal.
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Go to Account > Account Info.
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Click the
icon. -
Click Edit Details.
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Edit the following fields:
Section Field Description Account Settings Contact Select one of the following options: - Billing: A billing contact is responsible for purchases. When your account is set up, you are labeled as a billing contact by default.
- Renewal: This is the contact who should receive renewal updates from GFI.
- Technical: A contact that is a member of the technical support team.
- Marketing: A contact that is a member of the marketing team.
Vat/Tax Enter your company tax number. Website Edit the URL of your website. Address Details Company Edit the company name. Address Edit the address of your company. City Type the city name. Zip Code Enter the zip code that corresponds to your address. Country Select a country from the dropdown list. Contact Details Firstname Edit the first name of your main contact.
Lastname Edit the family name of your main contact. Email Enter the email address. Telephone Edit the telephone contact number. Mobile Edit the mobile number. Fax Edit the fax number of where your contact can be reached. -
Click Save Details.