Overview
This article provides the process of removing/deleting all the available chat history created through the Instant Messaging feature in Kerio Connect.
Prerequisites
Admin access to Kerio Connect server
Process
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Navigate to the Kerio Connect store folder.
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Open the
im/databasesfolder and delete theim-allfolder.NOTE: It is recommended to take a backup of theim-allfolder before deleting it.
Theim-allfolder contains:-
all conversations from all domains;
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user presence related data (online, offline, etc.)
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Confirmation
The Chat History of all the Kerio Connect users was deleted/reset.