You may need to customize the standard email templates so that the messages are personalized. For example, you can modify the content of the Delayed Message template as below:
This article provides the steps to modify the predefined templates for automatic email replies.
Admin (root) access to the Kerio Connect server is required.
Navigate to the Kerio Connect installation folder. The default locations are:
reports/<language_code>folder. For example, if you want to modify the English templates, open the
reports/enfolder, or for German,
reports/de, and so on.
Open the template file (.rep extension format) and do the necessary changes. For the Delayed Message example, the file name is dsn-delay.rep.
Save the changes.
The modifications to the content of the standard Kerio Connect automatic reply email will be reflected in the email.