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Changing the Predefined Templates for Automatic Email Replies

Author: Vladyslav Velychko Updated

Overview

You may need to customize the standard email templates so that the messages are personalized. For example, you can modify the content of the Delayed Message template as below:

delayed_message.png

This article provides the steps to modify the predefined templates for automatic email replies. 

 

Prerequisites

Admin (root) access to the Kerio Connect server is required.

 

Process

  1. Stop the Kerio Connect server.

  2. Navigate to the Kerio Connect installation folder. The default locations are:

    • Windows: C:\Program Files\Kerio\MailServer

    • macOS: /usr/local/kerio/mailserver/

    • Linux: /opt/kerio/mailserver

  3. Open the reports/<language_code> folder. For example, if you want to modify the English templates, open the reports/en folder, or for German, reports/de, and so on.

  4. Open the template file (.rep extension format) and do the necessary changes. For the Delayed Message example, the file name is dsn-delay.rep.

    delay_rep.png

  5. Save the changes.

  6. Start the Kerio Connect server.

 

Confirmation

The modifications to the content of the standard Kerio Connect automatic reply email will be reflected in the email.

 

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