The Kerio Connect store is located on a separate disk (mounting point). The external spinning drives don't mount before the Kerio Connect service starts. This causes the Kerio Connect to create the wrong store path. There is a built-in Kerio Connect parameter that allows controlling the Wait limit for the mounting store process.
This article provides information on how to configure Mount store delay in Kerio Connect.
Admin (root) access to the Kerio Connect server
Navigate to the Kerio installation folder.
The defaults are:
mailserver.cfgand locate the following variable.
<variable name="StoreVolumeMountWaitLimit">as per custom needs (this variable is in seconds). Save the changes.
The mounting disk is loaded faster than the Kerio Connect process asks for the Mounting store folder.