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Enabling Public and Delegated Folders in Outlook for Mac

Author: Vladyslav Velychko Updated

Prerequisites

 

  1. Configure your Exchange Web Services (EWS) account in Outlook for Mac.

  2. Configure the folder sharing feature via webmail.

  3. Ensure that the necessary folders are synced.

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  4. Configure the Delegation settings in webmail/Kerio Connect Client.

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Process

 

Public Folders

 

  1. Open Outlook for Mac and navigate to the Tools tab. Click the Public Folders option:

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  2. Choose the relevant Public Folder. Click the Subscribe button and close the Folder Browser window:

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  3. Go to the Calendar tab and enable the Public Calendar Folder option. Complete the same procedure for your contacts' public folders:

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Delegation

 

  1. Open the Tools tab and go to Accounts.

  2. Choose the relevant account and click the Advanced button:

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  3. Open the Delegation tab and click the plus (+) sign under the Delegates who can act on my behalf or Open these additional mailboxes section:

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  4. Type the email address of the person whom you are delegating. You may also choose your delegates. Click the Add button.

    In this example, you are going to be a delegate for the account/person named android:

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  5. Click the OK button to close the Delegates settings. Close the accounts window to go back to Outlook's main interface:

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  6. The account of the person whom you are delegating should appear on Outlook's left navigation pane. Click the arrow button beside the delegated account to view the INBOX folder:

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  7. Open the INBOX folder to view the delegated emails:

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Confirmation

 

Your public and delegated folders should now be visible in your Outlook for Mac.

 

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