Overview
Busy tone on assigned fax number. No faxes are received.
Status
Open
TT / JIRAID
1
Symptoms
No faxes are received on the assigned fax number (managed by Concord Fax).
A call placed to this number terminates with a busy tone.
Resolution
No workaround available.
Required Actions
Escalation required. A ticket is then opened with the infrastructure team who will look into this issue.