PROBLEMWhen sending a Microsoft Office 2007 or later document with GFI FaxMaker, you receive the following error message:
Error: '1701 : Document Conversion Timeout.
Ensure that the FaxMaker printer driver on the server machine is installed on the GFIFAX port and is set up as default printer. Check that the application program is installed on the server and that there is association to print with the files.' when sending a fax from GFI FaxMaker which is installed on a machine with Microsoft Office 2007.
- GFI FaxMaker
- Microsoft Office 2007
- All supported environments
Follow http://office.microsoft.com/en-us/help/HA101733401033.aspx to activate Microsoft Office 2007.
This issue occurs if Microsoft Office 2007 is not activated. For the conversion to work successfully you need to ensure that Microsoft Office 2007 is activated.