Overview
This article describes the resolution of an error, which occurs when sending a fax with an attachment through GFI FaxMaker, and the sender receives a report with the following error:
Error: 1704 : - There is no extension in the filename specified
Information
- GFI FaxMaker
- All supported environments
Root Cause
This error may occur when GFI FaxMaker attempts to convert an attachment without a valid file extension.
Resolution
Ensure that all attachments have a valid extension (i.e., test.doc instead of test).