PROBLEMWhen sending a fax with an attachment through GFI FaxMaker, the sender receives a report with the following error:
1711 - registry write error' encountered when attempting to send a fax
- GFI FaxMaker
- All supported environments
SOLUTIONEnsure that the following registry key exists and that the GFI FaxMaker Fax Server login account has permission to access it:
- (32 bit) \\HKEY_LOCAL_MACHINE\Software\GFI Fax & Voice\
- (64 bit) \\HKEY_LOCAL_MACHINE\Software\Wow6432node\GFI Fax & Voice\
This error occurs when GFI FaxMaker does not have access to the necessary registry keys for the program to run correctly.