Versions / Builds AffectedGFI FaxMaker 2015
Problem SummaryWhen a Fax is received, and for some reason GFI Directory services are not running, any incoming fax (.fax only) is left in the In > Undeliverable folder.
No Notification is sent to the administrator notifying him that there is an error.
TT / JIRAID998
How to Identify1. "GFI Directory Services" service is stopped
2. Inbound Faxes are not being routed to users and are stuck int he \in\undeliverable folder
Workaround / Fix DetailsNo workaround or fix at this time
Required ActionsAttach article to the case and notify PSG