Overview
In a .mht cover page, fields are not populated if a field tag includes an underscore. For example:
[r_company].Environment
- GFI FaxMaker
- All Supported Environments
Root Cause
The field tag needs to be in one string. The Word Editor formats the brackets "[" and "]" into bold font.
.mht files should be created out of an HTML page with Internet Explorer.
Resolution
- Open up the .mht file in Notepad.
- Search for the field tag, for example
r_company. - Change the
<span class=3DSpellE>r_company</span>to<span class=3DSpellE>[r_company]</span>. - Repeat steps #2 and #3 for all field tags.
- Save the file.
Confirmation
The fields are populated in .mht cover page successfully.