Versions / Builds Affected
2015Status
OpenProblem Summary
The MTA agent stops when using the SMSTT / JIRAID
1204How to Identify
When using the SMS the MTA will stop unexpectedly you should see below in the windows event logs
Faulting application name: fmgwinet.exe, version: 20150.518.180.1055, time stamp: 0x5559a5ff
Faulting module name: ch.dll, version: 20150.518.180.0, time stamp: 0x5559a43b
Exception code: 0xc0000005
Fault offset: 0x0000c110
Faulting process id: 0x4e4
Faulting application start time: 0x01d100b4e8507e0a
Faulting application path: C:\Program Files (x86)\GFI\FaxMaker\fmgwinet.exe
Faulting module path: C:\Program Files (x86)\GFI\FaxMaker\ch.dll
Report Id: 8a4d56b3-713b-11e5-80d4-000c29cb137dWorkaround / Fix Details
NoneRequired Actions
Add case to TT1204
