AnswerGFI FaxMaker includes an email to SMS/texting gateway, enabling users to send SMS/text messages from Outlook. SMS is very popular, and is increasingly used for business purposes.
What is SMS?
The Short Message Service (SMS) is the ability to send and receive text messages to and from mobile telephones. The text can be comprised of words or numbers or an alphanumeric combination. SMS was created as part of the GSM Phase 1 standard. The first short message is believed to have been sent in December 1992 from a Personal Computer (PC) to a mobile phone on the Vodafone GSM network in the UK. Each short message is up to 160 characters is length when Latin alphabets are used, and 70 characters in length when non-Latin alphabets such as Arabic and Chinese are used.
Why use an SMS gateway?
SMS messages can be sent from any GSM mobile phone, as well as from several Internet based service providers. Using a central company SMS gateway, however, has many advantages:
- Sending of messages from Outlook is much faster then from the mobile phone
- Sending of messages from Outlook allows you to use the outlook contacts list
- Sending of messages from Outlook allows you to keep a copy of SMS messages sent
- A web based SMS provider means additional administration costs and means users will have to login to the service with their user account. Additional steps for the user and additional administration for the administrator
- Because all SMS messages will be logged on the server, you can ensure that sending of SMS messages will be used for business purposes only
- Users will not use SMS to communicate with colleagues or customers if they have to use their own mobile, because of the charges involved
For more information, please refer to the GFI FaxMaker Administration & Configuration manual, SMS section