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How to archive faxes with GFI FaxMaker

Author: Luis Fernandes

Answer

Article applies to:
  • GFI FaxMaker 2013 or later

The two primary methods to archive faxes are :
  1. Backup2Folder
  2. Archive to Email
There are a two options where Backup2Folder method can be enabled.

Backup2Folder, option 1:
  1. In the GFI FaxMaker configuration, select Lines/Devices > Properties
  2. Under the General tab, select the intended line, select Properties... and then navigate to the Advanced tab
  3. In the Advanced tab, one can specify to Backup faxes received on this line: and / or Backup faxes sent on this line
Note: A network location (in form of a valid UNC path) can be used for Backup2Folder.  Mapped drives are not usable for UNC path. Additionally, ensure that the logon account of GFI FaxMaker services have full permissions to this UNC path.

Backup2Folder, option 2:
  1. In the GFI FaxMaker configuration, select the Routing node and expand it
  2. Under the Routing node, select the routing method in use and choose a route specified in the right column
  3. Select the Properties of the route and navigate to the Backup2Folder tab for configuration
Archive to Email:

Archive to Email is a global configuration feature which allows to backup all sent faxes and / or all received faxes.
  1. In the GFI FaxMaker configuration, select the Archiving node and select Properties
  2. Under the Archive to Mailbox tab, configure your intended archive to email settings
Note: The 'Archive to Database' option is intended primarily for use with GFI FaxMaker Report Pack and its reporting. GFI FaxMaker does not support to view archived faxes from a database directly, so it is suggested to use Backup2Folder or Archive to Email if you intend to view these faxes at a later date.