Answer
Procedures to perform a telnet test, in order to verify proper Relay for GFI FaxMaker:Notes:
- Do not use <-Backspace in a telnet test. If a typo occurs, hit enter to navigate to a new line, then retype the intended command
- Do NOT include ' (single quote) characters seen in the instructions below, only commands within
- Factors that may cause failure in telnet testing may include: Firewalls, Antivirus, the SMTP service not running
- Telnet testing requires that the telnet client is installed. This must be installed manually on a Microsoft Windows Vista and later machine
Workstation to GFI FaxMaker Server:
This test can be used to simulate a sent fax from the GFI FaxMaker client. It may be useful in troubleshooting a C-0007 error from a client machine
- Open a command prompt (Start > Run > type 'cmd')
-
From the command prompt of the Workstation:
- Type 'telnet ip_address_of_FaxMaker_Server 25' (substitute the italic entry with a valid IP address), press enter
- Type 'helo', press enter
- Type 'mail from:E-mail_address_of_licensed_FaxMaker_user' (substitute the italic entry with a valid email address), press enter
- Type 'rcpt to:19193793409@faxmaker.com', press enter
- Type 'data', press enter
- Type 'Test Fax', press enter
- Type '.' (period), press enter
GFI FaxMaker Server to Exchange:
This test can be used to simulate a received fax, or transmission report
- Open a command prompt (Start > Run > type 'cmd')
-
From the command prompt of the GFI FaxMaker Server:
- Type 'telnet ip_address_of_Exchange_Server 25' (substitute the italic entry with a valid IP address), press enter
- Type 'helo', press enter
- Type 'mail from:fax@faxmaker.com', press enter
- Type 'rcpt to:E-mail_address_of_licensed_FaxMaker_user' (substitute the italic entry with a valid email address), press enter
- Type 'data', press enter
- Type 'Test Fax', press enter
- Type '.' (period), press enter
Exchange to GFI FaxMaker Server:
This test can be used to simulate a sent fax
- Open a command prompt (Start > Run > type 'cmd')
-
From the command prompt of the Exchange server:
- Type 'telnet ip_address_of_FaxMaker_Server 25' (substitute the italic entry with a valid IP address), press enter
- Type 'helo', press enter
- Type 'mail from:E-mail_address_of_licensed_FaxMaker_user' (substitute the italic entry with a valid email address), press enter
- Type 'rcpt to:19193793409@faxmaker.com', press enter
- Type 'data', press enter
- Type 'Test Fax', press enter
- Type '.' (period), press enter