Versions / Builds Affected
Version 2013 20131008Status
ResolvedProblem Summary
FaxMaker removes HPDS files from common folder, but does not generate dat files for HPDS to retrieve containing fax resultsTT / JIRAID
496How to Identify
Observer HPDS folder when faxes are sent. No DAT file will populate.Workaround / Fix Details
PSG has a HOTFIX for this issueRequired Actions
Verify customer is on FaxMaker SR3 (20131008)
Attach this article
Escalate case.
PSG will apply HotFix
