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NetPrintQueue2Fax printer cannot be installed on Windows Server Web Edition

Author: Luis Fernandes

Answer

PROBLEM

When installing GFI FaxMaker on a Microsoft Windows Server Web Edition, the NetPrintQueue2Fax (NPQ2F) printer is not installed. When trying to install the printer using the script npq2fprinter_install, the installation will fail as well.

The printer install log will show the following errors:
"info ","printer_install","InstallPrinter _ Called with printer name 'NetPrintQueue2Fax', port name 'NUL', driver name 'NetPrintQueue2Fax', comment 'FaxMaker printer driver for broadcasts', default flag: false, share name 'NetPrintQueue2Fax')"
"error ","printer_install","InstallPrinter _ AddPrinter failed. [last_error: 'Remote connections to the Print Spooler are blocked by a policy set on your machine.' - 0x00000790 (1936)]"
"error ","printer_install","rundll_install_npq2f_srv2003: failed to install printer"


ENVIRONMENT

  • GFI FaxMaker
  • Microsoft Windows Server Web Edition


SOLUTION

Microsoft Windows Server operating systems in the web editions are not supported by GFI FaxMaker. Please find the system requirements under the following link: http://www.gfi.com/products-and-solutions/email-and-messaging-solutions/gfi-faxmaker/specifications/system-requirements


CAUSE

The Web Edition of the Microsoft Windows Server operating systems do not allow to use printer sharing which is required for the installation of the NPQ2F printer.