Versions / Builds Affected
GFI FaxMaker Version 2013Status
ResolvedProblem Summary
Calibri, Office 2010, Windows 2003, 2010, NetPrintQueue2FaxHow to Identify
Client computers that print through NPQ2F (installed on a Windows Server 2003 / 2008) may encounter printing errors or incorrect output when they have a Microsoft Office 2010 application .
Error messages or results:
a) Invalid font errors
b) Missing print jobs
c) Secure print fails
In regard to the fax number (where the font "Calibri" is used), GFI FaxMaker will fail to send a fax to the fax number, because the fax number will appear unreadable on the NPQ2F dump.Workaround / Fix Details
To resolve the issue, choose one of the following options:
Option 1: Install Office 2010 fonts on the print servers (recommended)
Option 2: Bypass the print servers and print directly to the printers
Option 3: Use an alternative to the Calibri fontRequired Actions
Follow instructions at: http://support.microsoft.com/kb/2592142
