Versions / Builds Affected20121205
Problem SummaryUmlaut are not encoded correctly on RTF coverpage using TextAPI
TT / JIRAID284
How to IdentifyA user sends faxes using TextAPI commands. RTF coverpage is configured for TextAPI. Text contains umlaut (e.g. ä, ü, etc.). Text file with TextAPI command is saved in UTF-8 encoding format.
It appears that GFI FaxMaker inserts the message text (UTF-8) into the RTF coverpage in plain form without doing any additional encoding on the message text itself.
Based on other resources, RTF format has the capability to display Umlauts properly, however special encoding of the source text is required before text is inserted into the RTF coverpage.
Workaround / Fix DetailsFor RTF coverpage: no workaround